- How often is my site backed up? I accidentally deleted a file that I need from my site. Can I get a back up copy?
We're backup fanatics and have saved many a web designer's *ahem* ass by retreiving files that they assumed were long gone.Your site's files and databases, ...
- How do I show hidden files?
Configuring your FTP client to show hidden files is a process that differs significantly for each FTP client. Instructions for doing so using many popular ...
- How do I use an .htaccess file?
Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the quotes)
Whatever directives you are entering ...
- How do I administer my SmartVPS?
Brownrice SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at http://dashboard.brownrice.com
Add new web site or subdomain to be hosted on ...
- How does one properly migrate a web site to Brownrice?
First, please know that Brownrice will migrate one customer site per service free of charge for new customers. We're very good at this and happy ...
- How do I add a subdomain to my hosting account?
Add a subdomain to your hosting account:
Login to http://dashboard.brownrice.com with an email address that we have on file.
Click -> VPS Hosting -> yourwebaddress.com Manage (green button) -> Web Sites ...
- How do I change my FTP password?
Here is how to change an FTP account password:
Using a Brownrice billing email address login to our control panel at http://dashboard.brownrice.com
For SmartVPS accounts:
Navigate to VPS -> yourwebsite.com Manage -> FTP/SSH Acounts
When viewing your ...
- How do I modify DNS records?
Here's how to modify DNS records:
With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com
Click DNS
Select the domain you'd like to ...
- How do I SSH into my VPS?
Using SSH allows you to do some advanced (or simple) systems administration on your VPS. You can SSH to your VPS using Windows, Macs, or ...
- How do I create a cron job?
If your hosting account is a shared hosting account:
Login to our Dashboard: http://dashboard.brownrice.com
Click Site Hosting & Email -> Manage Web Site -> Cron Jobs (button)
Follow instructions! ...
- How do I install Wordpress
To install Wordpress login to our dashboard at https://dashboard.brownrice.com with any email address that is associated with a Brownrice billing account then click:
VPSs
yourwebsite.com Manage (click green ...
- How do I set up a second site or domain name to point to my main web site?
Here are the steps to set up second domain name as an alias for your primary domain:
Lets call your primary site yourdomain.com, and the alias ...
- How do I change the document root of my website?
What is the Document-Root?
This is the directory where your site lives, and where you should put your index.php or index.html file, or install your software. ...
- How do I review my VPS's performance data?
Brownrice VPS performance data
Brownrice continuously collects over 30 data points (CPU, Sendmail, Apache, MySQL, RAM, etc.) from your VPS and uses this data to keep ...
- How do I get my Free SSL certificates?
Our free SSL certificates are available for all web site's hosted on a Brownrice SmartVPS. If your site is on a SmartVPS you likely already ...
- How do I create SSH keys on my VPS?
First, create an SSH user and login to your VPS by following these instructions.
Once you've logged into the VPS type this command:
ssh-keygen
Follow the prompts.
Done.
Your SSH ...
- How do I set up a database on my Smart VPS?
To set up a database on your Smart VPS, you will need to use phpMyAdmin. The procedure is very simple. First, you need to know ...
- How do I upgrade or downgrade my SmartVPS?
With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com
Once Logged in click VPSs -> yourvps.com Manage (green button) -> Upgrade this VPS
Use ...
- How do I cancel my Brownrice account?
Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for you.
Keep in mind that all ...
- How do I migrate my website from shared-hosting to an existing VPS?
First, please know that Brownrice will migrate one customer site per service free of charge for new customers. We're very good at this and happy ...
- How do I redirect an alias domain to an internal folder, another address, or my SSL domain?
Add any of the code below to an .htaccess file in the "docs" folder within your web site. i.e.
docs/.htaccess
Redirect to a subdirectory:
RewriteEngine on
Options +FollowSymlinks
RewriteCond %{HTTP_HOST} ^(www\.)?example\.com
RewriteCond %{REQUEST_URI} !/test/
RewriteRule ...
- How do I get a free SSL certificate for a domain alias?
The short answer is that we don't support SSL certificates for aliases. However, you can still totally get this done. Here's how:
If you already set ...
- How do I setup DNS?
Here's how to add your domain to the Brownrice DNS servers:
With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com
First ...
- How do I set up a new web site on my SmartVPS?
Here's how to setup hosting for a new web site or subdomain to be hosted on your SmartVPS
You can add as many web site hosting ...
- How do I upgrade my PHP and MySQL versions?
For Software Generation 7 SmartVPSs you can change the PHP version via our Dashboard.
- Navigate to the VPS Hosting tab. - Click Manage
- Click on the ...
- How do I allot more RAM, CPU and disk space to one of my VPSs on my dedicated server?
To allot more resources to one of your SmartVPSs on your dedicated PrivateVZ server just login to our dashboard and click:
Dedicated -> Manage -> VPS ...
- How do I add new VPSs to my managed dedicated server?
Log in to https://dashboard.brownrice.com with your billing email (that's probably the one where we sent these instructions)
Once logged in, click: Dedicated -> yourprivateservername.com Manage -> Spawn New ...
- How do I run Node.js and NPM on my SmartVPS?
Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you to use whatever version of ...
- How do I delete my VPS?
If you have a managed dedicated server you can follow the instructions below to delete your own VPSs. If you do not have a dedicated server ...
- How do I add someone else, like my web developer, to my account?
If you'd like someone else - like your web developer or another trusted employee - to be able to access our Dashboard so that they ...
- How do I access the file manager through my browser?
Log in to https://dashboard.brownrice.com
Click "VPS Hosting" in the main menu, and click the "Manage" button on your VPS
Click "File Manager"
Add a user if you don't ...
- How do I redirect a website I own to another URL?
Lets say you own "mydomain.com" and want visitors who go here to land on "theirdomain.com".
Here are the steps we suggest to accomplish this on our ...
- How do I administer my Gen 7 SmartVPS?
Brownrice Generation 7 SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at http://dashboard.brownrice.com
Here is a list of things that you ...
- How do I create new FTP or SSH/SFTP user account?
Adding a SFTP/SSH user can be done from within the dashboard by following these steps;
Login to https://dashboard.brownrice.com
Click on VPS Hosting
Click on Manage, then on SSH Users
Click Add ...
- How do I create a new Smart VPS?
Adding a new Smart VPS can be done anytime from within https://dashboard.brownrice.com. Here is how:
1. Log in to the dashboard
2. Go to VPS Hosting Tab
3. ...
- How do I let a domain expire/remove it from my account/wish it didn't exist?
If for any reason you no longer need a domain or website on your account, here are the steps you can take to make sure ...
- How do I reset my WordPress password?
Do you have a WordPress site with Brownrice, but don't know your WordPress admin password? This FAQ will guide you through getting your access back.
If ...
- How do I connect my Brownrice registered domain to Squarespace?
Step 1 - Start the connection in Squarespace
The following steps must be done within your SquareSpace account.
To connect your domain, start in the Domains panel :
Open the Domains panel . Or, if there's a ? in ...
- How do I change the firewall rules for my SmartVPS?
The Brownrice Dashboard has a firewall editor available on all Gen7 VPSs. By using this firewall editor you can easily edit the firewall rules for ...
- How do I forward my email to another account?
Note: We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net or any outside provider. If you set up forwarding ...
- How do I set up an auto-reply, auto-responder or vacation message?
There are two ways you can set up your email auto-responder:
Via the Brownrice Dashboard:
Log into the Brownrice Dashboard
Click 'Email Hosting'
Click 'Manage Email Accounts'
Scroll to the ...
- How do I create an email mailing list? Please explain all of my mailing list options.
You can manage your mailing lists through your email administration page (link below), the same interface that you use to configure email accounts, vacation messages, ...
- How do I create new email accounts?
Once you have set up an email server...
Log in to the Dashboard> click on Email Hosting.
Then click on Manage Email Accounts, making sure to select the domain you ...
- How do I copy and send email headers to Brownrice Internet?
In
order to determine why an email is not being sent to or received from
certain mail servers we'll often ask our clients to send us the ...
- How do I change my email password?
If you DO know your email password, go here to change it:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/
Enter your email address, existing password, and the new password that you'd like (twice) then ...
- How do I turn on SMTP authentication?
Here's how to do it in Outlook:
Click File -> Accounts -> View or change existing e-mail accounts -> Next -> Select your account -> Change.
Click ...
- How do I configure iPhone or iPad mail for Brownrice email?
iPhone / iPad Mail Email Settings
Step One
On your iPhone or iPad, select Settings.
Select Mail, Contacts, Calendars.
Select Add Account.
Select Other.
Step Two
Select Add Mail Account.
Step Three
In the ...
- How do I configure Microsoft Office Outlook 2007 for email?
Microsoft Office Outlook 2007 Settings Step One Open Outlook and click on Tools > Account Settings. Step Two Choose New in ...
- How do I configure Mac Mail for email?
Step 1
Open the Mail program on your Mac. In the upper-left hand corner of your monitor click Mail -> Add Account
Step 2
Choose Other Mail Account... then click ...
- How do I forward my emails to Gmail?
We do NOT allow forwarding emails to gmail accounts as gmail often blocks forwarded email. The preferred method is for you to have gmail check ...
- How do I set up a signature in webmail?
First, login to webmail with your email address and password @ http://webmail.brownrice.com
Click the "Settings" Tab
Click the "Identities" tab, then click your email address on the ...
- How do I configure Thunderbird for email
Mozilla Thunderbird Email Settings
Download Thunderbird here .
Step One: Open Thunderbird and click Email.
Step Two:In the prompt that appears, click Skip this and use my ...
- How to convert a POP account to IMAP account
IMAP email accounts are much better at syncronzing email between devices (your desktop computer, smart phone, and webmail) than POP accounts. Additionally, Brownrice Advanced Spam ...
- How to add my Gmail address book to Brownrice Webmail?
To enable your Gmail address book so that its available to you in Brownrice webmail you'll need to modify your Gmail security settings. Here's how ...
- How do I change my iPhone or iPad's SMTP (outgoing) password?
To change your SMTP (outgoing) email password on your iPhone follow tese settings:
Step One:To get to this setting, click on SETTINGS icon on your iPhone.
Once ...
- How do I configure my Android device for email?
Configuring Android Mail
First, open your mail application. Go to your "apps" and tap on the icon that looks something like this:
You'll be shown several options ...
- How do I train DSPAM?
When a spam message arrives in your inbox drag it to your new isSpam folder!
When DSPAM determines that a message is spam it automatically places it ...
- How do I configure Outlook 2010 and 2013 for email
Microsoft Office Outlook 2010 and 2013 SettingsStep OneOpen Outlook and click on File > Add Account.Step Two
Select "Manually configure server settings..." (no need to enter information ...
- How can I help my email get successfully delivered to AOL, Gmail, and hotmail users?
AOL
Make sure that the email recipient's address @aol.com has specifically added your sending address to their AOL address book as follows:
1. Select "Mail Options" menu ...
- How do I archive my emails in Mac Mail, and free up server space?
Here is how to archive in apple mail:
Start Apple Mail
From the Mail menu select Mailbox > New Mailbox…, The “New Mailbox” window should now appear
For ...
- How do I archive my emails in Outlook and free up space on the IMAP server?
The process is fairly straightforward, but we recommend that you consult an I.T. professional who can sit sown with you and walk you through it ...
- How do I add someone else, like my web developer, to my account?
If you'd like someone else - like your web developer or another trusted employee - to be able to access our Dashboard so that they ...
- How do I subscribe to email folders in webmail?
If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed to them. Here's how to ...
- How do I configure Outlook on Windows 10 for email?
Microsoft Office Outlook (office365) for Windows 10:Step One:Open Outlook by opening your task bar and searching for "outlook", then clicking the application:
Step Two:Click the "File" ...
- How do I configure Windows 10 for email?
Windows 10 Settings
Step One
Open Win10 email and click Accounts> Add account.
Step Two
Scroll to bottom and Click Advanced setup > Internet email.
Step Three
Enter your email address ...
- How do you change your skin in webmail?
Do you not like something about your current webmail interface? Maybe you logged in and now things look different? Here's how to change your skin ...
- How do I set up an email forwarder?
Note: We do not allow forwarding to outside providers and only allow forwarding to email accounts on the brownrice servers. If you setup a forward ...
- How do I add Email Hosting?
We currently offer Email Hosting for our Smart VPS, Dedicated and Webcam Hosting customers.
Email Hosting is $2/month per domain and $2 per email account. Or ...
- How do I send mail from Google (gmail) using my Brownrice email address?
It is possible to send mail from a Brownrice hosted email using Gmail's online interface. Here is how:
In your browser, sign in to the Gmail ...
- How do I transfer a domain name to another registrar?
To transfer a domain name to another (non-brownrice) registrar you'll need to:
Ensure your current balance due to Brownrice is paid.
Login to https://dashboard.brownrice.com
Click Domains -> yourdomainname.com Manage -> Transfer
Ensure ...
- How do I access my account to see what domain names I have registered?
If you are a Brownrice billing contact you can login and administer your domain names in our control panel:
http://dashboard.brownrice.com
Once logged in click the Domains link at ...
- How do I transfer a domain name to Brownrice?
If you want to transfer your domain registraton to Brownrice, here's how to do it!
Owner of domain must have access to their current domain registration ...
- How do I modify DNS server addresses?
Here's how to modify DNS servers:
With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com
Click Domains
Select the domain you'd ...
- How do I modify DNS records?
Here's how to modify DNS records:
With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com
Click DNS
Select the domain you'd like to ...
- How do I setup DNS?
Here's how to add your domain to the Brownrice DNS servers:
With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com
First ...
- How do I add someone else, like my web developer, to my account?
If you'd like someone else - like your web developer or another trusted employee - to be able to access our Dashboard so that they ...
- How do I connect my Brownrice registered domain to Wix?
Do you have a domain registered through Brownrice, but want to point that domain to a Wix-hosted third party website? This is how:
Step 1: Add ...
- How do I connect my Brownrice registered domain to Squarespace?
Step 1 - Start the connection in Squarespace
The following steps must be done within your SquareSpace account.
To connect your domain, start in the Domains panel :
Open the Domains panel . Or, if there's a ? in ...
- How do I view my webcam viewer analytics?
Our web camera hosting customers can view live and historical webcam viewer analytics by logging into our Dashboard with a billing email address at http://dashboard.brownrice.com
Once logged in click ...
- How can I embed my web cam player into my Wordpress site?
Here's how you'll embed the code into Wordpress with an iframe plugin:
First, install the "iframe" Wordpress plugin via Wordpress:https://wordpress.org/plugins/iframe/Once iframe is stalled you'll embed the ...
- How do I replace the Logo on my web camera with my own?
The logos in the upper-right hand corner and upper-left side corner of your web camera video can be replaced with any logo that you like ...
- How do I enable timelapse videos for my webcam?
Timelapse videos are enabled by default and are a free service as long as your total timelapse storage is under 1GB (and so far none ...
- How long are recordings stored in my account and how much does it cost?
By default web camera recordings are not enabled. However, this is a setting that you can change at any time. Here's how:
Login to https://dashboard.brownrice.com
Click Streaming -> yourwebcam Manage -> ...
- How do I record my webcam video?
Your webcam video can be recorded 24 hours per day. This feature is disabled by default as there can be storage fees involved (your first 1GB ...
- How do I view my timelapse videos?
Timelapse videos are created each night from the previous day's webcam video. Additionally, a weekly timelapse is created from the previous week on Sunday night, ...
- How do I create a playlist for my web camera streams?
Video playlists are easily created within our Dashboard and come as a free service with your Brownrice web camera accounts.
Things you can do with playlists: ...
- How do I upload a video advertisement so that viewers will see an advertisement before my web camera live stream?
First, you'll need to contact us to setup a $9.95 per month Video On Demand (VOD) service in your account.
Once the VOD service is in ...
- How can I restrict playability of my webcam to just certain web sites?
If you'd like to restrict playback to your web site, or a group of web sites, simply login to our dashboard then click:
Streaming -> youwebcam Manage ...
- How do I get alerted if my camera isn't streaming?
You can easily sign up to be alerted by email if our servers can't reach your camera. To do so follow these steps:
Login to https://dashboard.brownrice.com
Click ...
- How do I schedule offline time for my camera?
If you want to schedule days and times when public viewers can not view your webcam video you can do that with our Scheduler. Here's how:
Login ...
- How do I add someone else, like my web developer, to my account?
If you'd like someone else - like your web developer or another trusted employee - to be able to access our Dashboard so that they ...
- How do I password protect my webcam video?
If you'd like to password protect your webcam video, login https://dashboard.brownrice.com and go to Streaming:
Click Manage next to the camera that you are wanting to password ...
- How do I optimize my webcam video settings for the best quality?
Our servers can ingest and re-stream any resolution that your webcam sends to us. There are literally no restrictions on our end. However, if you ...
- How do I set up port forwarding to my webcam?
The general and simplistic overview to get connected to our webcam streaming service is that we need to connect to your camera from the internet ...
- How do I update my RTSP URL?
If you'd like to update your the RTSP URL for your camera, such as if your camera has a new IP address, simply log into ...
- How do I make my webcam play automatically?
Here's how to set up your webcam to play automatically, without users having to press the play button, when they come to your web site ...
- How do I integrate my webcam player with Google Analytics?
While our built-in webcam analytics provide a myriad of great viewer information, some of our users want more. Specifically, our webcam video servers have no ...
- How do I take credit card payments via my web site?
There are numerous ways to do real-time credit card processing, but none that are inexpensive to get set up. You'll need:1) An Internet merchant account. ...
- How do I create a custom "Not Found" page?
Create a new text file on your computer and save it as ".htaccess".If you are creating the file from scratch, simply type the following line ...
- How do I password protect one of my web site directories?
We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do it yourself if you are ...
- How do I show hidden files?
Configuring your FTP client to show hidden files is a process that differs significantly for each FTP client. Instructions for doing so using many popular ...
- How do I use an .htaccess file?
Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the quotes)
Whatever directives you are entering ...
- How do I set up a MySQL Database?
You can login to our control panel (http://dashboard.brownrice.com) then click -> Hosting -> sitename.com Manage -> MySQL to set up databases, MySQL users, and use phpMyAdmin.
See also:
Do you have phpMyAdmin pre-installed? ...
- How do I update Wordpress?
Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical. Here are the steps to update:
Login ...
- How do I add a subdomain to my hosting account?
Add a subdomain to your hosting account:
Login to http://dashboard.brownrice.com with an email address that we have on file.
Click -> VPS Hosting -> yourwebaddress.com Manage (green button) -> Web Sites ...
- How do I change my FTP password?
Here is how to change an FTP account password:
Using a Brownrice billing email address login to our control panel at http://dashboard.brownrice.com
For SmartVPS accounts:
Navigate to VPS -> yourwebsite.com Manage -> FTP/SSH Acounts
When viewing your ...
- How do I create a cron job?
If your hosting account is a shared hosting account:
Login to our Dashboard: http://dashboard.brownrice.com
Click Site Hosting & Email -> Manage Web Site -> Cron Jobs (button)
Follow instructions! ...
- How do I install Wordpress
To install Wordpress login to our dashboard at https://dashboard.brownrice.com with any email address that is associated with a Brownrice billing account then click:
VPSs
yourwebsite.com Manage (click green ...
- How do I export or backup a database?
Before you use either of the following methods:
Log in to the Brownrice Dashboard
Find your database credentials
DB username
DB password
database name
To Backup/Export via phpMyAdmin
From the Databases page, ...
- How do I change the document root of my website?
What is the Document-Root?
This is the directory where your site lives, and where you should put your index.php or index.html file, or install your software. ...
- How do I edit my .htaccess file (or other hidden file) via the Brownrice Filemanager?
When logged into the Brownrice Filemanager, if you open an .htaccess file by double-clicking the file it will open in a preview mode which doesn't ...
- How do I cancel my Brownrice account?
Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for you.
Keep in mind that all ...
- How do I run Node.js and NPM on my SmartVPS?
Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you to use whatever version of ...
- How do I add someone else, like my web developer, to my account?
If you'd like someone else - like your web developer or another trusted employee - to be able to access our Dashboard so that they ...
- How do I clone my Wordpress site to a development site?
This is easy do do if you know your way around FTP and phpMyAdmin. If this starts to go over your head, don't worry, we ...
- How do I contact BrownRice?
Email:support@brownrice.comPhone:800-691-8671575-758-4175 ...
- How do I pay my bill? Why can't I just email you my Credit Card?
We have multiple easy and secure ways for you to pay your bill. Never put your credit card info in an email! If you email us ...
- How do I add someone else, like my web developer, to my account?
If you'd like someone else - like your web developer or another trusted employee - to be able to access our Dashboard so that they ...
