How do I show hidden files? Configuring your FTP client to show hidden files is a process that differs significantly for each FTP client. Instructions for doing so using many popular
How do I use an .htaccess file? Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the quotes)
Whatever directives you are entering
How do I administer my SmartVPS? Brownrice SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at https://dashboard.brownrice.com
How to add new web site or subdomain to be
How do I add a subdomain to my hosting account? Add a subdomain to your hosting account
For SmartVPS accounts:
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to Web Sites
Click
How do I change my FTP/SSH User password? How to change an FTP/SSH User password
For SmartVPS accounts:
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to FTP/SSH
How do I modify DNS records? How to modify DNS records
Log in to your Dashboard
Navigate to DNS
Select your VPS/Domain: yourvpsname.com-> Click Manage DNS
Click -> Edit DNS Records -> Add DNS Record
Make your changes.
Done!
Notes: Changes made here are
How do I SSH into my VPS? Using SSH allows you to do some advanced (or simple) systems administration on your VPS. You can SSH to your VPS using Windows, Macs, or
How do I create a cron job? How to create a Cron Job
For Shared or Basic Hosting accounts:
Log in to your Dashboard
Navigate to EMAIL HOSTING
Select your VPS: yourvpsname.com -> Click Manage Web Site (green
How do I install Wordpress How to install Wordpress
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to Web Sites
If you have not already,
How do I change the document root of my website? What is the Document-Root?
This is the directory where your site lives, and where you should put your index.php or index.html file, or install your software.
How do I review my VPS's performance graphs and statistics? Brownrice VPS Performance Graphs/Statistics
Brownrice continuously collects over 30 data points (CPU, Sendmail, Apache, MySQL, RAM, etc.) from your VPS and uses this data to keep
How do I get my Free SSL certificates? Our free SSL certificates are available for all web site's hosted on a Brownrice SmartVPS. If your site is on a SmartVPS you likely already
How do I create SSH keys on my VPS? First, create an SSH user and login to your VPS by following these instructions.
Once you've logged into the VPS type this command:
ssh-keygen
Follow the prompts.
Done.
Your SSH
How do I set up a database on my SmartVPS? How to setup a Database on a SmartVPS
To set up a database on your Smart VPS, you will need to use phpMyAdmin. The procedure is
How do I upgrade or downgrade my SmartVPS? How to Upgrade or Downgrade your VPS
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Click Upgrade this VPS (green button)
Use
How do I cancel my Brownrice account? Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for you.
Keep in mind that all
How do I redirect an alias domain to an internal folder, another address, or my SSL domain? Add any of the code below to an .htaccess file in the "docs" folder within your web site. i.e.
docs/.htaccess
Redirect to a subdirectory:
RewriteEngine on
Options +FollowSymlinks
RewriteCond %{HTTP_HOST} ^(www\.)?example\.com
RewriteCond %{REQUEST_URI} !/test/
RewriteRule
How do I setup DNS? How to add your domain to the Brownrice DNS servers
Find the hosting service that is setup and note the IP address that we've assigned to
How do I upgrade my PHP and MySQL versions? How to upgrade PHP/MySQL versions
For Software Generation 7 SmartVPS accounts:
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to the Web
How do I add new VPSs to my managed dedicated server?
Log in to your Dashboard
Navigate to DEDICATED
Select your Private Server Name: yourvpsname.com -> Click Manage (green button)
Click Spawn New VPS on this Server (green button)
Enter the hostname
How do I run Node.js and NPM on my SmartVPS? Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you to use whatever version of
How do I delete my VPS? If you have a managed dedicated server you can follow the instructions below to delete your own VPSs
If you do NOT have a dedicated server
How do I access the file manager through my browser?
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to the SSH Users
Click Add User to add a user if
How do I redirect a website I own to another URL? Redirect a website URL to another URL
Lets say you own "mydomain.com" and want visitors who go here to land on "theirdomain.com".
For a Gen7 VPS:
Make sure
How do I administer my Gen 7 SmartVPS? Brownrice Generation 7 SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at https://dashboard.brownrice.com
Here is a list of things that you
How do I create new FTP or SSH/SFTP user account? Create new SSH/SFTP user account:
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to FTP/SSH Users or SSH Users (depending
How do I create a new Smart VPS? Adding a new Smart VPS can be done anytime from within your Dashboard.
To Add a New SmartVPS:
Log in to your Dashboard
Navigate to VPS HOSTING
Click on
How do I reset my WordPress password? Do you have a WordPress site with Brownrice, but don't know your WordPress admin password? This FAQ will guide you through getting your access back.
If
How do I lookup my website or VPSs IP address? Brownrice SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard. Each VPS comes with its own, dedicated IP address.
To find your
How do I enable caching on my Wordpress site? If you are trying to enable a page cache, database cache, (persistent) object cache. or browser cache on your Wordpress website this article will walk
How do I use Cloudflare CDN with my SmartVPS? This FAQ will walk you through using Cloudflare CDN with your Brownrice SmartVPS!This article assumes that you already have a live WordPress site with Brownrice,
How do I forward my email to another account? Note: We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net or any outside provider. If you set up forwarding
How do I create new email accounts? Once you have set up an email server...
Log in to your Dashboard
Navigate to EMAIL HOSTING
Select your VPS: yourvpsname.com, -> Click Manage Email Accounts (green button)
Scroll to the bottom
How do I change my email password? If you DO know your email password:
Navigate to this link to update your password using our Reset Password form:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/
Enter your email address, existing password, and
How do I turn on SMTP authentication? Here's how to do it in Outlook:
Click File -> Accounts -> View or change existing e-mail accounts -> Next -> Select your account -> Change.
Click
How do I configure iPhone or iPad mail for Brownrice email? iPhone / iPad Mail Email Settings
On your iPhone or iPad, select Settings.
Select Mail, Contacts, Calendars.
Select Add Account.
Select Other.
Select Add Mail Account.
In the Name
How do I configure Mac Mail for email?
Open the Mail program on your Mac. In the upper-left corner of your monitor, click Mail -> Add Account.
Choose Other Mail Account... and click the
How do I forward my emails to Gmail? We do NOT allow forwarding emails to gmail accounts as gmail often blocks forwarded email. The preferred method is for you to have gmail check
How do I set up a signature in webmail?
First, log in to webmail with your email address and password at http://webmail.brownrice.com.
Click the Settings tab.
Click the Identities tab, then click
How do I configure Thunderbird for email Mozilla Thunderbird Email Settings
Download Thunderbird here.
Open Thunderbird and click Email.
In the prompt that appears, click Skip this and use my existing email.
How to convert a POP account to IMAP account IMAP email accounts are much better at syncronzing email between devices (your desktop computer, smart phone, and webmail) than POP accounts. Additionally, Brownrice Advanced Spam
How do I configure my Android device for email? Configuring Android Mail
First, open your mail application. Go to your "apps" and tap on the icon that looks something like this: You'll be shown
How do I train DSPAM?
When a spam message arrives in your inbox drag it to your new isSpam folder!
When DSPAM determines that a message is spam it automatically places it
How do I configure Windows 10 for email? Windows 10 Settings
Open Windows 10 Mail and click Accounts > Add Account.
Scroll to the bottom and click Advanced setup > Internet email.
How do you change your skin in webmail? Do you not like something about your current webmail interface? Maybe you logged in and now things look different?
Here's how to change your skin in
How do I set up an email forwarder? Note: We do not allow forwarding to outside providers and only allow forwarding to email accounts on the brownrice servers. If you setup a forward
How do I add Email Hosting? We currently offer Email Hosting for our Smart VPS, Dedicated and Webcam Hosting customers.
Email Hosting is $2/month per domain and $2 per email account. Or
How do I block or whitelist an email address? Each night our email users will receive an email from us itemizing their spam messages that have been quarantined by our anti-spam gateway servers. The
How do I configure my email in Microsoft Outlook (new)? Microsoft Office Outlook:
Warning:Microsoft Outlook (new) does not fully support IMAP connections at the time of writing this (More info here). It may not be possible
How do I transfer a domain name to another registrar? To transfer a domain name to another (non-brownrice) registrar you'll need to:
Ensure your current balance due to Brownrice is paid.
Login to https://dashboard.brownrice.com
Click Domains -> yourdomainname.com Manage -> Transfer
Ensure
How do I transfer a domain name to Brownrice? If you want to transfer your domain registraton to Brownrice, here's how to do it!
Owner of domain must have access to their current domain registration
How do I modify DNS server addresses? Here's how to modify DNS servers:
With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com
Click Domains
Select the domain you'd
How do I modify DNS records? How to modify DNS records
Log in to your Dashboard
Navigate to DNS
Select your VPS/Domain: yourvpsname.com-> Click Manage DNS
Click -> Edit DNS Records -> Add DNS Record
Make your changes.
Done!
Notes: Changes made here are
How do I setup DNS? How to add your domain to the Brownrice DNS servers
Find the hosting service that is setup and note the IP address that we've assigned to
How do I view my webcam viewer analytics? Our web camera hosting customers can view live and historical webcam viewer analytics in our Dashboard.
Log in to your Dashboard
Navigate to WEBCAMS
Here you'll see live webcam viewer
How can I embed my web cam player into my Wordpress site? Here's how you'll embed the code into Wordpress with an iframe plugin:
First, install the "iframe" Wordpress plugin via Wordpress:https://wordpress.org/plugins/iframe/
Once iframe is stalled you'll embed the
How do I record my webcam video? Enable 24x7 video recording and cloud video storage for your camera
Log in to your Dashboard
Navigate to WEBCAMS
Select your WEBCAM STREAMNAME: yourwecamstreamname-> Click Manage (green button)
Go to
How do I view my timelapse videos? Timelapse videos are created each night from the previous day's webcam video and by default are displayed on your webcam player. Additionally, a weekly timelapse
How do I schedule offline time for my camera? If you want to schedule days and times when public viewers can not view your webcam video you can do that with our Scheduler. Here's how:
Log
How do I password protect my webcam video? Password protect your webcam video
Log in to your Dashboard
Navigate to WEBCAMS
Select your WEBCAM STREAMNAME: yourwecamstreamname-> Click Manage (green button)
Go to Player Settings
Turn the Password Protected toggle from
How do I set up port forwarding to my webcam? The general and simplistic overview to get connected to our webcam streaming service is that we need to connect to your camera from the internet
How do I update my RTSP URL? If you'd like to update your the RTSP URL for your camera, such as if your camera has a new IP address:
Log in to your
How do I make my webcam play automatically? Here's how to set up your webcam to play automatically, without users having to press the play button, when they come to your web site
How do you stream your webcam video to Youtube? Follow these instructions to stream your webcam video to Youtube
Things you need to get started:
Ensure that you have a Youtube account that you can publish
How do I take credit card payments via my web site? There are numerous ways to do real-time credit card processing, but none that are inexpensive to get set up. You'll need:1) An Internet merchant account.
How do I create a custom "Not Found" page?
Create a new text file on your computer and save it as ".htaccess".If you are creating the file from scratch, simply type the following line
How do I show hidden files? Configuring your FTP client to show hidden files is a process that differs significantly for each FTP client. Instructions for doing so using many popular
How do I use an .htaccess file? Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the quotes)
Whatever directives you are entering
How do I set up a MySQL Database? You can login to our control panel (http://dashboard.brownrice.com) then click -> Hosting -> sitename.com Manage -> MySQL to set up databases, MySQL users, and use phpMyAdmin.
See also:
Do you have phpMyAdmin pre-installed?
How do I update Wordpress? Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical. Here are the steps to update:
Login
How do I add a subdomain to my hosting account? Add a subdomain to your hosting account
For SmartVPS accounts:
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to Web Sites
Click
How do I change my FTP/SSH User password? How to change an FTP/SSH User password
For SmartVPS accounts:
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to FTP/SSH
How do I create a cron job? How to create a Cron Job
For Shared or Basic Hosting accounts:
Log in to your Dashboard
Navigate to EMAIL HOSTING
Select your VPS: yourvpsname.com -> Click Manage Web Site (green
How do I install Wordpress How to install Wordpress
Log in to your Dashboard
Navigate to VPS HOSTING
Select your VPS: yourvpsname.com -> Click Manage (green button)
Go to Web Sites
If you have not already,
How do I export or backup a database? Before you use either of the following methods:
Log in to the Brownrice Dashboard
Find your database credentials
DB username
DB password
database name
To Backup/Export via phpMyAdmin
From the Databases page,
How do I change the document root of my website? What is the Document-Root?
This is the directory where your site lives, and where you should put your index.php or index.html file, or install your software.
How do I cancel my Brownrice account? Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for you.
Keep in mind that all
How do I run Node.js and NPM on my SmartVPS? Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you to use whatever version of