If you DO know your email password, go here to change it:
https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/

Enter your email address, existing password, and the new password that you'd like (twice) then click the Change Password button.

Done!

If you do NOT know your existing password you will need someone on the hosting account to login to our Dashboard at http://dashboard.brownrice.com and then:

1. Click on EMAIL HOSTING.  
   
   
   Then click on Manage Email Accounts, making sure to select the domain you are working with (if you have multiple email domains).
   
2. Then click on Manage Email Accounts one more time so it displays the list of emails.
    
3. You are now in the e-mail account administration area!
   
4. Click on Email Accounts. 
5. Click the Modify User icon ,  
   then update the password on this screen. 
6. Be sure to click the Modify User button once after you have updated the password in both fields to save it.
7. Done!  Your password has been reset. Be sure to save this somewhere safe and log back into your devices using your new password!

And if all else fails you can contact us and we'll take care of you!