Where is your control panel? Our mobile-friendly control panel is located here:
http://dashboard.brownrice.com
You can login with any email address that is associated with a Brownrice billing account. Click the Password Reset
What is SmartVPS AutoTune? Brownrice’s SmartVPS AutoTune service continually collects over 30 VPS performance metrics and automatically re-tunes your web and database server settings whenever anything gets out of tune so that
What should I do about these AutoTune Alerts? AutoTune notices are just informing you of site "slow-downs," not outages. And these occasional Load Average spikes, or Web Server Connections being maxed out, are
What is AutoScale? AutoScale works with AutoTune and constantly monitors the health of your SmartVPS. If it detects a traffic surge it will upgrade your service level to ensure that
What are VPS Snapshots? VPS Snapshots allow you to take a "snapshot" of your VPS at any moment in time, save it, and revert your live VPS back to
What is the Brownrice backup schedule? We provide full server OS and root directory backups for all services and plans:
Daily backup, taken at 12:00AM (GMT) that we maintain for Seven Days.
Monthly backups, taken
What is a GeoSync Cluster? Our GeoSync Cluster is a fully automated, three-VPS cluster of servers spread across three data centers, in three different timezones. If one data center goes
What is a mail robot? Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while forwarding the original email to
What email server names, ports, and encryption can I use with my email program? Full email program setup instructions are here: https://support.brownrice.com/content/3/1/en/what-are-my-email-server-settings.html. However, if you are looking for our support of specific ports and protocals we've got them listed below:
Non-encrypted
What is DSPAM? For the majority of our email users, our free anti-spam software, Proxmox Mail Gateway, adequately protects their inboxes from receiving spam. In addition to greylisting,
Where is your control panel? Our mobile-friendly control panel is located here:
http://dashboard.brownrice.com
You can login with any email address that is associated with a Brownrice billing account. Click the Password Reset
What are the Brownrice MX records? If you are hosting your email with Brownrice the your DNS MX records should read:
mx1.brownrice.com (priority 10)
mx2.brownrice.com (priority 10)
What should I use for my SPF record? If you are hosting your email on Brownrice servers and are having email deliverability problems, go to our Dashboard and enter this TXT record (the quotes
What is a domain name? A domain name is a text name corresponding to a computer or website on the Internet. For example, the domain name google.com points to the
Where is your control panel? Our mobile-friendly control panel is located here:
http://dashboard.brownrice.com
You can login with any email address that is associated with a Brownrice billing account. Click the Password Reset
What is the embed code for my webcam? Our web camera video player is a fully responsive HTML5 video player and is compatible with every modern browser and mobile device. You can always
Where is your control panel? Our mobile-friendly control panel is located here:
http://dashboard.brownrice.com
You can login with any email address that is associated with a Brownrice billing account. Click the Password Reset
What type of webcam should I purchase? Nearly any modern IP camera will work. Here's a list of indoor cameras that are affordable and good. We recommend these outdoor cameras for their high quality video and all-weather
What is IDX? IDX stands for Internet Data eXchange, and is used specifically for real estate.Brownrice Internet updates all MLS real estate listing data and photos each morning
Where is your control panel? Our mobile-friendly control panel is located here:
http://dashboard.brownrice.com
You can login with any email address that is associated with a Brownrice billing account. Click the Password Reset