- I'm getting a "permission denied" error when I try and edit a file. How can I change permissions?
Occasionally web site software or a user on your server will change your file permissions which can prevent your other users from being able to ...
- Is my SmartVPS PCI compliant?
Q: Is my VPS with Brownrice PCI compliant?
A: Your Brownrice SmartVPS is PCI Ready. This means that the base VPS, as we spin it up ...
- I can't send mail! And the error says: 553 sorry, that domain isn't in my list of allowed rcpthosts.
This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place on the Internet and we ...
- I noticed the "catchall" option for each email account. What does that do?
A catchall is an account that receives ALL email that is sent to your domain that isn't addressed to a live account. For example, if ...
- I've got a message stuck in my out box and I'm using Outlook. How can I get rid of it?
It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain. Below you’ll find three methods ...
- I am receiving every email twice in my outlook account – anything come to mind as to why or how I can remedy this?
Doubled emails in Outlook is a known bug in Outlook. This bug usually happens up after you've left too much POP mail on our servers ...
- I've just moved to Brownrice but I need to get some email from my old account into my new email account on Brownrice. What do I do?
This can probably be done from other email programs. However, we know this works with Thunderbird:
Set up a Thunderbird POP email account to download your ...
- I was able to move messages to sub-folders from my inbox. With the new webmail, I can't figure out how to do this.
You simply highlight and "drag" messages from your inbox into one of your subfolders. ...
- I just transferred my email to BRI from another host. How do I configure Apple Mail to work with Brownrice email?
To get your Apple Mail client talking to our email servers, you'll need to edit your account preferences by opening up Mail and navigating to ...
- I just moved my email to BRI from another host, how do I configure my Outlook to work with Brownrice email?
To change your existing account so it uses Brownrice mail servers, you will need to edit your account settings. Start by clicking the "File" tab ...
- I need to migrate my email, how do we make that happen?
This is a common question, and while the process is typically very simple and straight forward, a number of things need to happen, in order, to ...
- I received a domain expiration notice that isn't from BRI, is it a scam?
First and foremost, if your domain is registered with Brownrice, your expiration notices will always come from a Brownrice email address. If your site is ...
- I received an email from "ICANN" claiming that my domain requires IMMEDIATE VERIFICATION, what should I do?
If you've recieved an email with the subject "IMMEDIATE VERIFICATION required for yourdomainname.com" do not just ignore it, it may be a very important email ...
- I want to use Outlook (Office 365) for my email, but how do I create these SRV records?
SRV records may seem a little tricky, but they're just TXT records that are formatted a certain way. Take a look at the screenshots below, ...
- Is Telnet or SSH enabled for my site?
We don't allow SSH access for our shared hosting clients. However, we do allow it for our virtual server clients. Our virtual servers are incredibly ...
- I'm getting a "permission denied" error when I try and edit a file. How can I change permissions?
Occasionally web site software or a user on your server will change your file permissions which can prevent your other users from being able to ...
- IDX for developers
For an overview of what IDX is, and what options are available to end-users, read this.
IDX Information For Developers
Our IDX system is a comprised of ...
