I've got a message stuck in my out box and I'm using Outlook. How can I get rid of it?
It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain. Below you’ll find three methods to get the message out of the Outbox.
Method 1
Open the message from the Outbox and close it again. Now select the message and press DELETE
Method 2
Put Outlook in offline mode. To do this go to File-> Work Offline. Now restart Outlook and see if you can delete it (you can try this in combination with method 1). Don’t forget to put Outlook back On-line again.
Method 3
- Create a new pst-file; File-> New-> Outlook Data File…
- Set this pst-file as your default delivery location in your Account settings; Tools-> E-mail Accounts-> button Next
- When you now restart Outlook your original pst-file will show up as the secondary set of folders where should easily be able to remove the file from or even the complete Outbox folder
- Set the original pst-file as the default delivery location again and restart Outlook; the Outbox folder will be recreated and will be empty.