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  • Site Building: How do I password protect one of my web site directories?
    Answer: We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do it yourself if you ...
  • Email: How do I change my iPhone or iPad's SMTP (outgoing) password?
    Answer: To change your SMTP (outgoing) email password on your iPhone follow tese settings: Step One:To get to this setting, click on SETTINGS icon on your iPhone. Once ...
  • Email: How do I change my email password?
    Answer: If you DO know your email password, go here to change it:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your email address, existing password, and the new password that you'd like (twice) then ...
  • SmartVPSs: How do I change my FTP password?
    Answer: Here is how to change an FTP account password: Using a Brownrice billing email address login to our control panel at http://dashboard.brownrice.com For Shared Hosting accounts: Navigate to Hosting -> yourwebsite.com Manage Web Site ...
  • Site Building: How do I update Wordpress?
    Answer: Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical.  Here are the steps to update: Login ...
  • Web Cams: How do I password protect my webcam video?
    Answer: If you'd like to password protect your webcam video simply login to our dashboard then click: Streaming -> youwebcam Manage -> Camera Settings. Turn the Password Protected toggle from Off ...
  • SmartVPSs: How do I administer my SmartVPS?
    Answer: Brownrice Managed Virtual servers (SmartVPSs) are powerful machines that can be fully administered via the Brownrice Dashboard at http://dashboard.brownrice.com.  A short list of some of ...
  • SmartVPSs: How do I use an .htaccess file?
    Answer: Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the quotes) Whatever directives you are entering ...
  • Email: I can't send mail! And the error says: 553 sorry, that domain isn't in
    Answer: This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place on the Internet and we ...
  • Email: How do I forward my email to another account?
    Answer: Note:  While our forwarding works great we can't guarantee email forwarding to outside servers (Gmail, AOL, and Earthlink in particular) as forwarded email is often ...
  • Email: How do I set up an auto-reply, auto-responder or vacation message?
    Answer: Login here: http://admin.brownrice.com Login with the account information for which you want to set up the auto-reply. For example, if it's john@yourwebsite.com you would login with this ...
  • Email: How do I set up a signature in webmail?
    Answer:     First, login to webmail with your email address and password @ http://webmail.brownrice.com     Click the "Settings" Tab   Click the "Identities" tab, then click your email address on the ...
  • Site Building: Please explain my web site visit statistics.
    Answer: Learning to read log files and stats is one of the most important aspects of running a web site. With tools such as the statistics ...
  • Email: How do I configure Microsoft Office Outlook 2007 for email?
    Answer: Microsoft Office Outlook 2007 Settings Step One Open Outlook and click on Tools > Account Settings. Step Two Choose New in ...
  • Email: How do I configure Mac Mail for email?
    Answer: Step 1 Open the Mail program on your Mac.  In the upper-left hand corner of your monitor click Mail -> Add Account   Step 2 Choose Other Mail Account... then click ...
  • Site Building: IDX for developers
    Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
  • Email: How do I forward my emails to Gmail?
    Answer: First off, we do not recommed this as gmail often blocks or delays forwarded email.  The preferred method is for you to have gmail check ...
  • Email: How do I create an email mailing list? Please explain all of my mailing
    Answer: You can manage your mailing lists through your email administration page (link below), the same interface that you use to configure email accounts, vacation messages, ...
  • Email: Where is your control panel?
    Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...
  • Email: How do I create new email accounts?
    Answer:   Login to our Dashboard:  https://dashboard.brownrice.com  - Use an email address that is associated with your Brownrice hosting account billing (click the Password Reset to get yourself ...

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