Site Building

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• How do I create a custom "Not Found" page?

  Create a new text file on your computer and save it as ".htaccess".If you are creating the file from scratch,
  52933 views
• Where is your control panel?

  Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing
  36947 views
• How do I create a cron job?

  How to create a Cron Job For Shared or Basic Hosting accounts:  Log in to your Dashboard Navigate to EMAIL HOSTING Select your VPS: yourvpsname.com ->
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• How do I use an .htaccess file?

  Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the
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• I'm getting a "permission denied" error when I try and edit a file. How can I change permissions?

  Occasionally web site software or a user on your server will change your file permissions which can prevent your other
  17996 views
• What is IDX?

  IDX stands for Internet Data eXchange, and is used specifically for real estate.Brownrice Internet updates all MLS real estate listing
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• How do I password protect one of my web site directories?

  We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do
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• How do I show hidden files?

  Configuring your FTP client to show hidden files is a process that differs significantly for each FTP client. Instructions for
  15146 views
• How do I install Wordpress

  How to install Wordpress Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click Manage (green button) Go to Web
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• IDX for developers

  For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX
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• How do I add a subdomain to my hosting account?

  Add a subdomain to your hosting account For SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click Manage
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• Do your servers support secure FTP? Or FTPS?

  Our SmartVPSs support FTPS, SSH, and SFTP all on standard ports.  We do not support non-secure FTP.
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• Do the brownrice servers support mod_gzip?

  In Apache2 - which is the web server Brownrice uses - mod_deflate has replaced Apache 1.3's mod_gzip. mod_deflate is loaded and
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• How do I take credit card payments via my web site?

  There are numerous ways to do real-time credit card processing, but none that are inexpensive to get set up. You'll
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• How do I change my FTP/SSH User password?

  How to change an FTP/SSH User password For SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click
  8118 views
• How do I set up a MySQL Database?

  You can login to our control panel (http://dashboard.brownrice.com) then click -> Hosting -> sitename.com Manage -> MySQL to set up databases, MySQL users, and use phpMyAdmin.   See
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• How do I update Wordpress?

  Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical.  Here
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• Do you have phpMyAdmin installed?

   You can access phpMyAdmin for any site that we host at this url: http://www.DomainName.com/MySQL (obviously replace DomainName.com with your web site's address). Or
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• Is Telnet or SSH enabled for my site?

    We don't allow SSH access for our shared hosting clients.  However, we do allow it for our virtual server clients.
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• What hostname do I use when connecting to my site's MySQL database?

  When connecting to a MySQL database also use localhost as your hostname.
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