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  • Site Building: How do I password protect one of my web site directories?
    Answer: We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do it yourself if you are ...
  • Email: How do I change my iPhone or iPad's SMTP (outgoing) password?
    Answer: To change your SMTP (outgoing) email password on your iPhone, follow these settings: To get to this setting, click on the SETTINGS icon on your iPhone. ...
  • Email: How do I change my email password?
    Answer: If you DO know your email password, go here to change it:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your email address, existing password, and the new password that you'd like (twice) then ...
  • SmartVPSs: How do I change my FTP/SSH User password?
    Answer: How to change an FTP/SSH User password For SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click Manage (green button) Go to FTP/SSH ...
  • Site Building: How do I update Wordpress?
    Answer: Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical.  Here are the steps to update: Login ...
  • Webcams: How do I password protect my webcam video?
    Answer: If you'd like to password protect your webcam video, login https://dashboard.brownrice.com and go to WEBCAMS:  Click Manage next to the camera that you are wanting to password ...
  • SmartVPSs: How do I reset my WordPress password?
    Answer: Do you have a WordPress site with Brownrice, but don't know your WordPress admin password?  This FAQ will guide you through getting your access back. If ...
  • SmartVPSs: How do I administer my SmartVPS?
    Answer: Brownrice SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at https://dashboard.brownrice.com How to add new web site or subdomain to be ...
  • SmartVPSs: How do I use an .htaccess file?
    Answer: Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the quotes) Whatever directives you are entering ...
  • Email: I can't send mail! And the error says: 553 sorry, that domain isn't in
    Answer: This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place on the Internet and we ...
  • Email: How do I forward my email to another account?
    Answer: Note:  We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net  or any outside provider.   If you set up forwarding ...
  • Email: How do I set up an auto-reply, auto-responder or vacation message?
    Answer: There are two ways you can set up your email auto-responder: Via the Brownrice Dashboard: Log into the Brownrice Dashboard Click 'EMAIL HOSTING' Click 'Manage Email Accounts' Scroll to the ...
  • Email: How do I set up a signature in webmail?
    Answer: First, log in to webmail with your email address and password at http://webmail.brownrice.com. Click the Settings tab. Click the Identities tab, then click ...
  • Email: How do I configure Mac Mail for email?
    Answer: Open the Mail program on your Mac. In the upper-left corner of your monitor, click Mail -> Add Account. Choose Other Mail Account... and click the ...
  • Site Building: IDX for developers
    Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
  • Email: How do I forward my emails to Gmail?
    Answer: We do NOT allow forwarding emails to gmail accounts as gmail often blocks forwarded email.  The preferred method is for you to have gmail check ...
  • Email: How do I create an email mailing list? Please explain all of my mailing
    Answer: You can manage your mailing lists through your email administration page (link below), the same interface that you use to configure email accounts, vacation messages, ...
  • Email: Where is your control panel?
    Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...
  • Email: How do I subscribe to email folders in webmail?
    Answer: If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed to them.  Here's how to ...
  • Email: How do I turn on SMTP authentication?
    Answer: Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> Select your account -> Change. Click ...

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