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  • SmartVPSs: How do I change the document root of my website?
    Answer: What is the Document-Root? This is the directory where your site lives, and where you should put your index.php or index.html file, or install your software.  ...
  • SmartVPSs: Can I have root access or sudo for my web site or server?
    Answer: Yes!  For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as you please. However, for SmartVPSs, which ...
  • SmartVPSs: How do I administer my SmartVPS?
    Answer: Brownrice SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at http://dashboard.brownrice.com Add new web site or subdomain to be hosted on ...
  • Site Building: My SEO Consultant tells me to consolidate my domains using 301 Redirects. How can I
    Answer:   It is common for websites to be accessed via a number of different urls. For example site owners sometimes take out variants of the primary domain ...
  • SmartVPSs: I'm getting a "permission denied" error when I try and edit a file. How can
    Answer: Occasionally web site software or a user on your server will change your file permissions which can prevent your other users from being able to ...
  • SmartVPSs: How does one properly migrate a web site to Brownrice?
    Answer: First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very good at this and happy ...
  • SmartVPSs: How do I create a cron job?
    Answer: If your hosting account is a shared hosting account:  Login to our Dashboard: http://dashboard.brownrice.com Click Site Hosting & Email -> Manage Web Site -> Cron Jobs (button) Follow instructions! ...
  • SmartVPSs: How do I set up a second site or domain name to point to my
    Answer:  Here are the steps to set up second domain name as an alias for your primary domain: Lets call your primary site yourdomain.com, and the alias ...
  • Site Building: How do I export or backup a database?
    Answer: Before you use either of the following methods: Log in to the Brownrice Dashboard Find your database credentials DB username DB password database name To Backup/Export via phpMyAdmin From the Databases page, ...
  • SmartVPSs: How do I set up a database on my Smart VPS?
    Answer: To set up a database on your Smart VPS, you will need to use phpMyAdmin. The procedure is very simple. First, you need to know ...
  • SmartVPSs: How do I get a free SSL certificate for a domain alias?
    Answer: The short answer is that we don't support SSL certificates for aliases.  However, you can still totally get this done.  Here's how: If you already set ...
  • SmartVPSs: What is the Brownrice backup schedule?
    Answer: We provide full server OS and root directory backups for all services and plans: Daily backup, taken at 12:00AM (GMT) that we maintain for Seven Days. Monthly backups, taken ...
  • SmartVPSs: What is Gen7?
    Answer: Our newest SmartVPS platform is Generation 7, which include these features: PCIe SSD Drives for exceedingly fast data transfer. FREE server management. We update and patch your ...
  • SmartVPSs: How do I administer my Gen 7 SmartVPS?
    Answer: Brownrice Generation 7 SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at http://dashboard.brownrice.com Here is a list of things that you ...
  • SmartVPSs: What is a GeoSync Cluster?
    Answer: Our GeoSync Cluster is a fully automated, three-VPS cluster of servers spread across three data centers, in three different timezones.  If one data center goes ...
  • SmartVPSs: How do I reset my WordPress password?
    Answer: Do you have a WordPress site with Brownrice, but don't know your WordPress admin password?  This FAQ will guide you through getting your access back. If ...
  • SmartVPSs: How do I connect my Brownrice registered domain to Squarespace?
    Answer: Step 1 - Start the connection in Squarespace The following steps must be done within your SquareSpace account. To connect your domain, start in the Domains panel : Open the Domains panel . Or, if there's a ? in ...

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