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I just transferred my email to BRI from another host. How do I configure Apple Mail to work with Brownrice email?

  1. To get your Apple Mail client talking to our email servers, you'll need to edit your account preferences by opening up Mail and navigating to Mail > Preferences in the top menu.
    Select Mail, Preferences from the top menu.
  2. Next, you'll need to change your incoming mail server and ensure that your username is your full email address.
    Change account information. Mail server: mail.brownrice.com; Username: full email address.
  3. Switch over to the "Advanced" tab. For best results, your settings should match exactly what's shown here.
    Advanced settings should match these exactly.
  4. Go back to the "Account Information" tab, and click the drop-down next to Outgoing Mail Server (SMTP). Then select "Edit SMTP Server List" from the bottom of the drop-down.
    Select Edit SMTP Server List
  5. Click the plus sign to add a new SMTP server.
    Click the plus sign to add a new SMTP server
  6. On the "Account Information" tab, specify mail.brownrice.com as the mail server, and enter a description of your choice.
    Mail server should be mail.brownrice.com
  7. Navigate to the "Advanced" tab, make sure that the username is again your full email address, and that the rest of the settings match these exactly.
    Match advanced SMTP settings to these exactly
  8. Click OK to close the SMTP settings, and make sure to select the server you just created from the drop-down menu. Also, be sure to check "Use only this server."
    Choose the new server from the drop down, and use only this server.
  9. Finally, click the red close button in the top-left corner to close the preferences window, and be sure to SAVE when prompted.

All Done!

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