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• SmartVPSs: How do I upgrade my PHP and MySQL versions?
  Answer: For Software Generation 7 SmartVPSs you can change the  PHP version via our Dashboard.  - Navigate to the VPS Hosting tab. - Click Manage - Click on the ...
• SmartVPSs: My Wordpress site just had its SSL certificate installed, how do I make my site
  Answer: Here's how to change your non-secure Wordpress address (http://yourwebsite.com) to a secure address (https://yourwebsite.com) Via our Dashboard (easiest option) Login to http://dashboard.brownrice.com Click -> VPSs -> yourvps.com Manage ...
• Webcams: My camera is offline! What do I need to do to get it back online?
  Answer: Here is a list of things to do and check to get your camera back online: Make sure your camera has power and internet. Most cameras have ...
• Webcams: How do I schedule offline time for my camera?
  Answer: If you want to schedule days and times when public viewers can not view your webcam video you can do that with our Scheduler.  Here's how: Login ...
• Email: How do I add someone else, like my web developer, to my account?
  Answer: If you'd like someone else - like your web developer or another trusted employee - to be able to access our Dashboard so that they ...
• SmartVPSs: Can I have root access or sudo for my web site or server?
  Answer: Yes!  For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as you please. However, for SmartVPSs, which ...
• Email: How do I configure Windows 10 for email?
  Answer: Windows 10 Settings Open Windows 10 Mail and click Accounts > Add Account. Scroll to the bottom and click Advanced setup > Internet email. ...
• SmartVPSs: What are VPS Snapshots?
  Answer: VPS Snapshots allow you to take a "snapshot" of your VPS at any moment in time, save it, and revert your live VPS back to ...
• Webcams: How do I set up port forwarding to my webcam?
  Answer: The general and simplistic overview to get connected to our webcam streaming service is that we need to connect to your camera from the internet ...
• Webcams: How do I optimize my webcam video settings for the best quality?
  Answer: Our servers can ingest and re-stream any resolution that your webcam sends to us.  There are literally no restrictions on our end.   However, if you ...
• Webcams: How do I update my RTSP URL?
  Answer: If you'd like to update your the RTSP URL for your camera, such as if your camera has a new IP address, simply log into ...
• Email: How do I send mail from Google (gmail) using my Brownrice email address?
  Answer: It is possible to send mail from a Brownrice hosted email using Gmail's online interface. Here is how: In your browser, sign in to the Gmail account ...
• Domains & DNS: How do I connect my Brownrice registered domain to Wix?
  Answer: Do you have a domain registered through Brownrice, but want to point that domain to a Wix-hosted third party website?  This is how: Step 1: Add ...
• SmartVPSs: How do I connect my Brownrice registered domain to Squarespace?
  Answer: Step 1 - Start the connection in Squarespace The following steps must be done within your SquareSpace account. To connect your domain, start in the Domains panel : Open the Domains panel . Or, if there's a ? in ...
• Email: How do I block or whitelist an email address?
  Answer: Each night our email users will receive an email from us itemizing their spam messages that have been quarantined by our anti-spam gateway servers.  The ...

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