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• SmartVPSs: How do I change the firewall rules for my SmartVPS?
  Answer: The Brownrice Dashboard has a firewall editor available on all Gen7 VPSs. By using this firewall editor you can easily edit the firewall rules for ...
• SmartVPSs: How do I add or update my accounts' current payment method?
  Answer: In order to update your payment method and add new credit card details follow these steps: Login to the Dashboard. Select the 'Billing' tab on the top ...
• SmartVPSs: Is my SmartVPS PCI compliant?
  Answer: Q: Is my VPS with Brownrice PCI compliant? A: Your Brownrice SmartVPS is PCI Ready.  This means that the base VPS, as we spin it up ...
• Email: What are my email server settings and which email programs can I use with Brownrice?
  Answer: Here's the quick answer to what your server settings need to be in order to connect to our servers: Incoming (IMAP and POP3) server: mail.brownrice.com Outgoing (SMTP) ...
• Email: Can I check my email when traveling or otherwise away from my own computer?
  Answer: If you are away from your computer and have no smartphone, well, congratulations!  We hope you are on a tropical island.  But if you still ...
• Email: I can't send mail! And the error says: 553 sorry, that domain isn't in
  Answer: This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place on the Internet and we ...
• Email: How do I forward my email to another account?
  Answer: Note:  We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net  or any outside provider.   If you set up forwarding ...
• Email: How do I set up an auto-reply, auto-responder or vacation message?
  Answer: There are two ways you can set up your email auto-responder: Via the Brownrice Dashboard: Log into the Brownrice Dashboard Click 'Email Hosting' Click 'Manage Email Accounts' Scroll to the ...
• Email: I noticed the "catchall" option for each email account. What does that do?
  Answer: A catchall is an account that receives ALL email that is sent to your domain that isn't addressed to a live account. For example, if ...
• Email: What is a mail robot?
  Answer: Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while forwarding the original email to ...
• Email: How do I create an email mailing list? Please explain all of my mailing
  Answer: You can manage your mailing lists through your email administration page (link below), the same interface that you use to configure email accounts, vacation messages, ...
• Email: I've got a message stuck in my out box and I'm using Outlook. How
  Answer: It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain. Below you’ll find three methods to ...
• Email: How do I create new email accounts?
  Answer: Once you have set up an email server... Log in to the Dashboard at dashboard.brownrice.com> click on Email Hosting. Then click on Manage Email Accounts, making sure to select ...
• Email: I am receiving every email twice in my outlook account – anything come to mind
  Answer:   Doubled emails in Outlook is a known bug in Outlook.  This bug usually happens up after you've left too much POP mail on our servers ...
• Email: I've just moved to Brownrice but I need to get some email from my old
  Answer: This can probably be done from other email programs. However, we know this works with Thunderbird: Set up a Thunderbird POP email account to download ...
• Email: I am getting an error on "send". The server error is The connection
  Answer: The issue here is with your person's ISP.  Many ISP's now block outgoing email (on port 25) to prevent spammers from using their networks to ...
• Email: How do I copy and send email headers to Brownrice Internet?
  Answer:   In order to determine why an email is not being sent to or received from certain mail servers we'll often ask our clients to send us the ...
• Email: How do I change my email password?
  Answer: If you DO know your email password, go here to change it:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your email address, existing password, and the new password that you'd like (twice) then ...
• Email: Someone sent me an email and it was returned to them with a 554 mail
  Answer:   This only happens when the sender of the message is sending from an IP address that is listed on an IP blacklist. Often this is ...
• Email: My iPhone won't delete messages and won't save Sent Mail and Drafts in my Browrice
  Answer:   Properly sort Drafts, Deleted, and Sent mail on the iPhone Configure your mobile Mail client so that Sent Mail, Deleted Mail, Drafts, and Junk are reflected ...

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