General Questions: What is MFA, why should I use it, and how do I enable it? Answer: What is MFA?
Multi-factor authentication (MFA) is a security feature which requires the user to provide two or more verification factors in order to gain access ...
SmartVPSs: How do I review my VPS's performance data? Answer: Brownrice VPS performance data
Brownrice continuously collects over 30 data points (CPU, Sendmail, Apache, MySQL, RAM, etc.) from your VPS and uses this data to keep ...
SmartVPSs: What is SmartVPS AutoTune? Answer: Brownrice’s SmartVPS AutoTune service continually collects over 30 VPS performance metrics and automatically re-tunes your web and database server settings whenever anything gets out of tune so that ...
SmartVPSs: How do I get my Free SSL certificates? Answer:
Our free SSL certificates are available for all web site's hosted on a Brownrice SmartVPS. If your site is on a SmartVPS you likely already ...
SmartVPSs: How do I upgrade or downgrade my SmartVPS? Answer:
With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com
Once Logged in click VPSs -> yourvps.com Manage (green button) -> Upgrade this VPS
Use ...
SmartVPSs: How do I cancel my Brownrice account? Answer: Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for you.
Keep in mind that all ...
SmartVPSs: How do I setup DNS? Answer: Here's how to add your domain to the Brownrice DNS servers:
With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com
First ...
Email: What should I use for my SPF record? Answer: If you are hosting your email on Brownrice servers and are having email deliverability problems, go to our Dashboard and enter this TXT record (the quotes ...
SmartVPSs: How do I upgrade my PHP and MySQL versions? Answer: For Software Generation 7 SmartVPSs you can change the PHP version via our Dashboard.
- Navigate to the VPS Hosting tab. - Click Manage
- Click on the ...
SmartVPSs: How do I add new VPSs to my managed dedicated server? Answer: Log in to https://dashboard.brownrice.com with your billing email (that's probably the one where we sent these instructions)
Once logged in, click: Dedicated -> yourprivateservername.com Manage -> Spawn New ...
SmartVPSs: How do I run Node.js and NPM on my SmartVPS? Answer: Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you to use whatever version of ...
Domains & DNS: How do I transfer a domain name to another registrar? Answer: To transfer a domain name to another (non-brownrice) registrar you'll need to:
Ensure your current balance due to Brownrice is paid.
Login to https://dashboard.brownrice.com
Click Domains -> yourdomainname.com Manage -> Transfer
Ensure ...
SmartVPSs: How do I delete my VPS? Answer: If you have a managed dedicated server you can follow the instructions below to delete your own VPSs. If you do not have a dedicated server ...
SmartVPSs: Can I have root access or sudo for my web site or server? Answer: Yes! For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as you please.
However, for SmartVPSs, which ...
SmartVPSs: How do I reset my WordPress password? Answer: Do you have a WordPress site with Brownrice, but don't know your WordPress admin password? This FAQ will guide you through getting your access back.
If ...
Domains & DNS: How do I connect my Brownrice registered domain to Wix? Answer: Do you have a domain registered through Brownrice, but want to point that domain to a Wix-hosted third party website? This is how:
Step 1: Add ...
SmartVPSs: How do I connect my Brownrice registered domain to Squarespace? Answer:
Step 1 - Start the connection in Squarespace
The following steps must be done within your SquareSpace account.
To connect your domain, start in the Domains panel :
Open the Domains panel . Or, if there's a ? in ...
