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• Email: What are my email server settings and which email programs can I use with Brownrice?
  Answer: Here's the quick answer to what your server settings need to be in order to connect to our servers: Incoming (IMAP and POP3) server: mail.brownrice.com Outgoing (SMTP) ...
• Email: What email server names, ports, and encryption can I use with my email program?
  Answer: Full email program setup instructions are here: https://support.brownrice.com/content/3/1/en/what-are-my-email-server-settings.html.   However, if you are looking for our support of specific ports and protocals we've got them listed below: Non-encrypted ...
• Email: Can I check my email when traveling or otherwise away from my own computer?
  Answer: If you are away from your computer and have no smartphone, well, congratulations!  We hope you are on a tropical island.  But if you still ...
• Email: How do I forward my email to another account?
  Answer: Note:  We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net  or any outside provider.   If you set up forwarding ...
• Email: How do I set up an email forwarder?
  Answer: Note:  We do not allow forwarding to outside providers and only allow forwarding to email accounts on the brownrice servers.  If you setup a forward ...
• Email: I noticed the "catchall" option for each email account. What does that do?
  Answer: A catchall is an account that receives ALL email that is sent to your domain that isn't addressed to a live account. For example, if ...
• Email: How do I create new email accounts?
  Answer: Once you have set up an email server... Log in to the Dashboard at dashboard.brownrice.com> click on EMAIL HOSTING. Then click on Manage Email Accounts, making sure to select ...
• Email: I am receiving every email twice in my outlook account – anything come to mind
  Answer: Doubled emails in Outlook is a known bug in Outlook.  This bug usually happens up after you've left too much POP mail on our servers ...
• Email: I've just moved to Brownrice but I need to get some email from my old
  Answer: This can probably be done from other email programs. However, we know this works with Thunderbird: Set up a Thunderbird POP email account to download your ...
• Email: How do I change my email password?
  Answer: If you DO know your email password, go here to change it:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your email address, existing password, and the new password that you'd like (twice) then ...
• Email: How do I copy and send email headers to Brownrice Internet?
  Answer: In order to determine why an email is not being sent to or received from certain mail servers we'll often ask our clients to send ...
• Email: How do I subscribe to email folders in webmail?
  Answer: If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed to them.  Here's how to ...
• Email: Why do I keep getting a "delayed delivery notice" when I send email to Yahoo?
  Answer: It turns out that this is a fairly large scale issue affecting many, many ISP's and hosting providers (MSN, Hotmail, Verizon, etc. are all companies ...
• Email: Someone sent me an email and it was returned to them with a 554 mail
  Answer: This only happens when the sender of the message is sending from an IP address that is listed on an IP blacklist. Often this is ...
• Email: What is the difference between an email "forward" account and a regular email account?
  Answer: Note:  We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net  or any outside provider.   If you set up forwarding to any outside ...
• Email: What is the size limitation for attachments in email?
  Answer: The maximum message size any user can send through Brownrice mail servers is 34MB (34,000 KB).  However, it is recommended that you do not send ...
• Email: How do I configure iPhone or iPad mail for Brownrice email?
  Answer: iPhone / iPad Mail Email Settings On your iPhone or iPad, select Settings. Select Mail, Contacts, Calendars. Select Add Account. Select Other. Select Add Mail Account. In the Name ...
• Email: How do I configure Thunderbird for email
  Answer: Mozilla Thunderbird Email Settings Download Thunderbird here. Open Thunderbird and click Email. In the prompt that appears, click Skip this and use my existing email. ...
• Email: How do I configure my Android device for email?
  Answer: Configuring Android Mail First, open your mail application. Go to your "apps" and tap on the icon that looks something like this: You'll ...
• Email: Someone just sent me an email from my own email address?
  Answer: Help! Am I hacked? What do I do? Worry not, this is just a common and simple ploy that spammers use to send you email called ...

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