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I can't send email! The error says: 553 sorry, that domain isn't in my
This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place ...

How do I change my iPhone or iPad's SMTP (outgoing) password?
To change your SMTP (outgoing) email password on your iPhone, follow these settings: To get to this setting, click on the ...

How do I subscribe to email folders in webmail?
If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed ...

What is a mail robot?
Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while ...

How do I connect my Brownrice registered domain to Wix?
Do you have a domain registered through Brownrice, but want to point that domain to a Wix-hosted third party website? ...

How do I turn on SMTP authentication?
Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> ...

Outlook timeout while connecting to my IMAP account. What can I do to prevent
This is a known Outlook issue. The Outlook program handles IMAP poorly, at best. Thunderbird - or any other email ...

What should I use for my SPF record?
If you are hosting your email on Brownrice servers and are having email deliverability problems, go to our Dashboard and enter ...

Does your email service have DKIM?
We support DKIM signing. It requires DNS access so please ensure you can log in to your DNS control panel, ...

I am receiving every email twice in my outlook account – anything come to mind
Doubled emails in Outlook is a known bug in Outlook. This bug usually happens up after you've left too much ...

Server error on send: The connection to the server has failed. Account: Protocol: SMTP,
Getting a server error on send that looks like this? The connection to the server has failed. Account: Protocol: SMTP, Port: ...

How do I create a cron job?
How to create a Cron Job For Shared or Basic Hosting accounts: Log in to your Dashboard Navigate to EMAIL HOSTING Select your VPS: yourvpsname.com -> ...

Troubleshooting Mac Mail
Mac Mail, or Apple Mail may sometimes trouble you by suddenly becoming unable to send or receive email. This is ...

Can I check my email when traveling or otherwise away from my own computer?
If you are away from your computer and have no smartphone, well, congratulations! We hope you are on a tropical ...

How do I cancel my Brownrice account?
Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for ...

How do I configure my email in Microsoft Outlook (classic)?
Microsoft Office Outlook: Open Outlook by opening your task bar and searching for "Outlook," then clicking the application. Click the ...

Someone sent me an email and it was returned to them with a 554 mail
This only happens when the sender of the message is sending from an IP address that is listed on an ...

How do I set up a signature in webmail?
First, log in to webmail with your email address and password at http://webmail.brownrice.com. Click the Settings tab. Click ...

How do I get alerted if my camera is having a problem?
You can easily sign up to be alerted by email if our servers can't reach your camera. To do so ...

How do I train DSPAM?
When a spam message arrives in your inbox drag it to your new isSpam folder! When DSPAM determines that a message is ...

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