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• Email: What email encryption and server ports can I use?
  Answer: Non-encrypted connections: SMTP use: mail.brownrice.com and port 25 IMAP use: mail.brownrice.com and port 143 POP/POP3 use: mail.brownrice.com and port 110   Use these protocols and ports if you'd like to encrypt the connection between your email program and our ...
• Email: How do I forward my email to another account?
  Answer: Note:  While our forwarding works great we can't guarantee email forwarding to outside servers (Gmail, AOL, and Earthlink in particular) as forwarded email is often ...
• SmartVPSs: What are the proper DNS addresses, or name servers, for BrownRice?
  Answer: When hosting your web site, VPS, or email with Brownrice its best to use our Domain Name Servers (DNS.)   Listed in order they are: ns1.brownrice.com ns2.brownrice.com ...
• Email: I am receiving every email twice in my outlook account – anything come to mind
  Answer:   Doubled emails in Outlook is a known bug in Outlook.  This bug usually happens up after you've left too much POP mail on our servers ...
• Email: How do I copy and send email headers to Brownrice Internet?
  Answer:   In order to determine why an email is not being sent to or received from certain mail servers we'll often ask our clients to send us the ...
• Email: Someone sent me an email and it was returned to them with a 554 mail
  Answer:   This happens when our spam servers think the the incoming message was spam. Often this is the result of the sender using an IP address ...
• Email: What is the difference between an email "forward" account and a regular email account?
  Answer: Note:  While our forwarding works great we can't guarantee email forwarding to outside servers (Gmail, AOL, and Earthlink in particular) as forwarded email is often tagged ...
• Email: How do I configure my Android device for email?
  Answer: Configuring Android Mail     First, open your mail application. Go to your "apps" and tap on the icon that looks something like this:     You'll be shown several options ...
• Email: I need to migrate my email, how do we make that happen?
  Answer: This is a common question, and while the process is typically very simple and straight forward, a number of things need to happen, in order, to ...
• Email: What are my email server settings?
  Answer: Your email server addresses are: Incoming (IMAP and POP3) server: mail.brownrice.comOutgoing (SMTP) server: mail.brownrice.com You'll also want to turn SMTP Authentication on to send email from anywhere.    Outgoing Server Name ...
• Email: Can I check my email when traveling or otherwise away from my own computer?
  Answer: If you are away from your computer and have no smartphone, well, congratulations!  We hope you are on a tropical island.  But if you still ...
• Email: I noticed the "catchall" option for each email account. What does that do?
  Answer: A catchall is an account that receives ALL email that is sent to your domain that isn't addressed to a live account. For example, if ...
• Email: How do I configure Microsoft Office Outlook 2007 for email?
  Answer: Microsoft Office Outlook 2007 Settings Step One Open Outlook and click on Tools > Account Settings. Step Two Choose New in ...
• Email: How do I create new email accounts?
  Answer:   Login to our Dashboard:  https://dashboard.brownrice.com  - Use an email address that is associated with your Brownrice hosting account billing (click the Password Reset to get yourself ...
• Email: I've just moved to Brownrice but I need to get some email from my old
  Answer: This can probably be done from other email programs. However, we know this works with Thunderbird: Set up a Thunderbird POP email account to download ...
• Email: How do I change my email password?
  Answer: If you DO know your email password, go here to change it:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your email address, existing password, and the new password that you'd like (twice) then ...
• Email: How do I subscribe to email folders in webmail?
  Answer: If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed to them.  Here's how to ...
• Email: How do I configure iPhone or iPad mail for Brownrice email?
  Answer: iPhone / iPad Mail Email Settings Step One On your iPhone or iPad, select Settings. Select Mail, Contacts, Calendars.  Select Add Account. Select Other. Step Two Select Add Mail Account.  Step Three    In the ...
• Email: How do I configure Thunderbird for email
  Answer: Mozilla Thunderbird Email Settings Download Thunderbird here . Step One Open Thunderbird and click Tools > Account Settings. (Note: If this is your first time using ...
• Email: How do I configure Outlook 2010 and 2013 for email
  Answer: Microsoft Office Outlook 2010 and 2013 SettingsStep OneOpen Outlook and click on File > Add Account.Step Two Select "Manually configure server settings..." (no need to enter information ...

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