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How do I pay my bill? Why can't I just email you my Credit Card?
We have multiple easy and secure ways for you to pay your bill. Never put your credit card info in an ...
What email server names, ports, and encryption can I use with my email program?
Full email program setup instructions are here: https://support.brownrice.com/content/3/1/en/what-are-my-email-server-settings.html. However, if you are looking for our support of specific ports and protocals ...
Do your servers support secure FTP? Or FTPS?
Our SmartVPSs support FTPS, SSH, and SFTP all on standard ports. We do not support non-secure FTP. ...
My Wordpress site just had its SSL certificate installed, how do I make my site
How to implement your SSL and change your non-secure Wordpress address (http://yourwebsite.com) to a secure address (https://yourwebsite.com) Via our Dashboard (easiest ...
Server error on send: The connection to the server has failed. Account: Protocol:
Getting a server error on send that looks like this? The connection to the server has failed. Account: Protocol: SMTP, Port: ...
My web site isn't using the SSL certificate that has been installed. How do I
Force SSL version of your site You can force all visitors to use the secure version of your site by uploading ...
What are my email server settings and which email programs can I use with Brownrice?
Here's the quick answer to what your server settings need to be in order to connect to our servers: Incoming (IMAP ...
Can I have root access or sudo for my web site or server?
Yes! For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as ...
Can I increase the security of my email with DKIM and DMARC?
DKIM (DomainKeys Identified Mail) can be enabled for your email domain and will help prevent email spoofing by adding an ...
I can't send email! The error says: 553 sorry, that domain isn't in my
This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place ...
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