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  How do I block or whitelist an email address?
  Each night our email users will receive an email from us itemizing their spam messages that have been quarantined by ...
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  I can't send email! The error says: 553 sorry, that domain isn't in my
  This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place ...
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  I need to migrate my email, how do we make that happen?
  This is a common question, and while the process is typically very simple and straight forward, a number of things ...
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  How do I change my FTP/SSH User password?
  How to change an FTP/SSH User password For SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click ...
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  How do I change my email password?
  If you DO know your email password: Navigate to this link to update your password using our Reset Password form:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your ...
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  How does one properly migrate a web site to Brownrice?
  First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very ...
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  My Wordpress site is now live on Brownrice. How do I change the temporary URL
  If you've been using a temporary brownrice.com URL to build your site on our servers prior to it going live ...
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  My Wordpress site just had its SSL certificate installed, how do I make my site
  How to implement your SSL and change your non-secure Wordpress address (http://yourwebsite.com) to a secure address (https://yourwebsite.com) Via our Dashboard (easiest ...
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  How do I optimize my webcam video settings for the best quality?
  Our servers can ingest and re-stream any resolution that your webcam sends to us.  There are literally no restrictions on ...
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  I just moved my email to BRI from another host, how do I configure my
  To change your existing account so it uses Brownrice mail servers, you will need to edit your account settings. Start ...
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  Outlook timeout while connecting to my IMAP account. What can I do to prevent
  This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email ...
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  How do I change the document root of my website?
  What is the Document-Root? This is the directory where your site lives, and where you should put your index.php or index.html ...
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  How do I use Cloudflare CDN with my SmartVPS?
  This FAQ will walk you through using Cloudflare CDN with your Brownrice SmartVPS!This article assumes that you already have a ...
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  Can I have root access or sudo for my web site or server?
  Yes! For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as ...
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  How do I change my iPhone or iPad's SMTP (outgoing) password?
  To change your SMTP (outgoing) email password on your iPhone, follow these settings: To get to this setting, click on the ...
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  What is the difference between an email "forward" account and a regular email account?
  Note: We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net or any outside provider.  If you ...
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  How do I SSH into my VPS?
  Using SSH allows you to do some advanced (or simple) systems administration on your VPS.  You can SSH to your ...
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  How do I turn on SMTP authentication?
  Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> ...
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  How do I reset my WordPress password?
  Do you have a WordPress site with Brownrice, but don't know your WordPress admin password?  This FAQ will guide you ...
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  I'm getting a "permission denied" or "forbidden" error when I try and edit a file.
  Occasionally web site software or a user on your server will change your file permissions which can prevent your other ...

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