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  • Email: What is DSPAM?
    Answer: For the majority of our email users our free anti-spam software, Proxmox Mail Gateway, adequately protects their inboxes from receiving spam.   In addition to greylisting our Proxmox ...
  • Email: How to convert a POP account to IMAP account
    Answer:   IMAP email accounts are much better at syncronzing email between devices (your desktop computer, smart phone, and webmail) than POP accounts.  Additionally, Brownrice Advanced Spam ...
  • Site Building: How do I update Wordpress?
    Answer: Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical.  Here are the steps to update: Login ...
  • Email: Troubleshooting Mac Mail
    Answer: Mac Mail, or Apple Mail may sometimes trouble you by suddenly becoming unable to send email and / or receive email. This is often accompanied ...
  • Webcams: How do I change my camera timezone so that my statistics, recordings, and timelapses are
    Answer: By default all new webcams are set to be in the Mountain Timezone, because that's where our servers live.  However, you should set your camera location ...
  • Email: How do I train DSPAM?
    Answer:   When a spam message arrives in your inbox drag it to your new isSpam folder!  When DSPAM determines that a message is spam it automatically places it ...
  • SmartVPSs: How do I add a subdomain to my hosting account?
    Answer: Add a subdomain to your hosting account: Login to http://dashboard.brownrice.com with an email address that we have on file. Click -> VPS Hosting -> yourwebaddress.com Manage (green button)  -> Web Sites ...
  • SmartVPSs: How do I create a cron job?
    Answer: If your hosting account is a shared hosting account:  Login to our Dashboard: http://dashboard.brownrice.com Click Site Hosting & Email -> Manage Web Site -> Cron Jobs (button) Follow instructions! ...
  • SmartVPSs: How do I set up a second site or domain name to point to my
    Answer:  Here are the steps to set up second domain name as an alias for your primary domain: Lets call your primary site yourdomain.com, and the alias ...
  • General Questions: What is MFA, why should I use it, and how do I enable it?
    Answer: What is MFA? Multi-factor authentication (MFA) is a security feature which requires the user to provide two or more verification factors in order to gain access ...
  • SmartVPSs: How do I review my VPS's performance data?
    Answer: Brownrice VPS performance data Brownrice continuously collects over 30 data points (CPU, Sendmail, Apache, MySQL, RAM, etc.) from your VPS and uses this data to keep ...
  • SmartVPSs: What is SmartVPS AutoTune?
    Answer: Brownrice’s SmartVPS AutoTune service continually collects over 30 VPS performance metrics and automatically re-tunes your web and database server settings whenever anything gets out of tune so that ...
  • Webcams: How do I create a playlist for my web camera streams?
    Answer: Video playlists are easily created within our Dashboard and come as a free service with your Brownrice web camera accounts.  Things you can do with playlists: ...
  • SmartVPSs: How do I set up a database on my Smart VPS?
    Answer: To set up a database on your Smart VPS, you will need to use phpMyAdmin. The procedure is very simple. First, you need to know ...
  • SmartVPSs: How do I get my Free SSL certificates?
    Answer: Our free SSL certificates are available for all web site's hosted on a Brownrice SmartVPS. If your site is on a SmartVPS you likely already ...
  • SmartVPSs: How do I upgrade or downgrade my SmartVPS?
    Answer: With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com Once Logged in click VPSs -> yourvps.com Manage (green button) -> Upgrade this VPS Use ...
  • SmartVPSs: How do I cancel my Brownrice account?
    Answer: Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for you. Keep in mind that all ...
  • General Questions: What are your Backups, Redundancies, SLA, Security, and Disaster Recovery Plans?
    Answer: 1. What is the uptime SLA of the environment? The Brownrice SLA is 99.99%. View our full Terms of Service here:https://brownrice.com/pop_tos 2. What backups does Brownrice ...
  • SmartVPSs: How do I setup DNS?
    Answer: Here's how to add your domain to the Brownrice DNS servers: With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com First ...
  • Email: What should I use for my SPF record?
    Answer: If you are hosting your email on Brownrice servers and are having email deliverability problems, go to our Dashboard and enter this TXT record (the quotes ...

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