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  • Email: How do I change my iPhone or iPad's SMTP (outgoing) password?
    Answer: To change your SMTP (outgoing) email password on your iPhone follow tese settings: Step One:To get to this setting, click on SETTINGS icon on your iPhone. Once ...
  • Email: How do I forward my emails to Gmail?
    Answer: First off, we do not recommed this as gmail often blocks or delays forwarded email.  The preferred method is for you to have gmail check ...
  • Domains & DNS: How do I transfer a domain name to brownrice?
    Answer:  If you want to transfer your domain registraton to Brownrice to manage, follow the below steps.  Owner of domain must have access to their current domain ...
  • SmartVPSs: I'm getting a "permission denied" error when I try and edit a file. How can
    Answer: Occasionally web site software or a user on your server will change your file permissions which can prevent your other users from being able to ...
  • Email: Where is your control panel?
    Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...
  • SmartVPSs: How do I install Wordpress
    Answer: To install Wordpress login to our dashboard at https://dashboard.brownrice.com with any email address that is associated with a Brownrice billing account then click: VPSs yourwebsite.com Manage (click green ...
  • Domains & DNS: How do I modify DNS server addresses?
    Answer: Here's how to modify DNS servers: With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com Click Domains Select the domain you'd ...
  • SmartVPSs: How do I modify DNS records?
    Answer: Here's how to modify DNS records: With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com Click DNS Select the domain you'd like to ...
  • Email: I am getting an error on "send". The server error is The connection
    Answer: The issue here is with your person's ISP.  Many ISP's now block outgoing email (on port 25) to prevent spammers from using their networks to ...
  • Site Building: Do you have phpMyAdmin installed?
    Answer:  You can access phpMyAdmin for any site that we host at this url: http://www.DomainName.com/MySQL (obviously replace DomainName.com with your web site's address). Or you can login to our ...
  • SmartVPSs: How do I change my FTP password?
    Answer: Here is how to change an FTP account password: Using a Brownrice billing email address login to our control panel at http://dashboard.brownrice.com For Shared Hosting accounts: Navigate to Hosting -> yourwebsite.com Manage Web Site ...
  • Email: How do I turn on SMTP authentication?
    Answer: Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> Select your account -> Change. Click ...
  • Web Cams: What is the embed code for my web cam?
    Answer: Our web camera video player is a fully responsive HTML5 video player with a Flash fallback and is compatible with every modern browser and mobile ...
  • Email: What is DSPAM?
    Answer: For the majority of our email users our free anti-spam software, Spamassasin, adequately protects their inboxes from receiving spam.   In addition to greylisting our Spamassassin servers scan ...
  • Email: How to convert a POP account to IMAP account
    Answer:   IMAP email accounts are much better at syncronzing email between devices (your desktop computer, smart phone, and webmail) than POP accounts.  Additionally, Brownrice Advanced Spam ...
  • Site Building: How do I update Wordpress?
    Answer: Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical.  Here are the steps to update: Login ...
  • Email: Troubleshooting Mac Mail
    Answer: Mac Mail, or Apple Mail may sometimes trouble you by suddenly becoming unable to send email and / or receive email. This is often accompanied ...
  • Email: How do I train DSPAM?
    Answer:   When a spam message arrives in your inbox drag it to your new isSpam folder!  When DSPAM determines that a message is spam it automatically places it ...
  • SmartVPSs: How do I add a subdomain to my hosting account?
    Answer: Add a subdomain to your hosting account: Login to http://dashboard.brownrice.com with an email address that we have on file. Click -> Site Hosting & Email -> yourwebaddress.com Manage (green button) ...
  • SmartVPSs: How do I create a cron job?
    Answer: If your hosting account is a shared hosting account:  Login to our Dashboard: http://dashboard.brownrice.com Click Site Hosting & Email -> Manage Web Site -> Cron Jobs (button) Follow instructions! ...

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