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  • SmartVPSs: How often is my site backed up? I accidentally deleted a file that I need
    Answer: We're backup fanatics and have saved many a web designer's *ahem* ass by retreiving files that they assumed were long gone.Your site's files and databases, ...
  • Site Building: My SEO Consultant tells me to consolidate my domains using 301 Redirects. How can I
    Answer:   It is common for websites to be accessed via a number of different urls. For example site owners sometimes take out variants of the primary domain ...
  • Webcams: How do I view my webcam viewer analytics?
    Answer:   Our web camera hosting  customers can view live and historical webcam viewer analytics by logging into our Dashboard with a billing email address at http://dashboard.brownrice.com Once logged in click ...
  • Site Building: How do I password protect one of my web site directories?
    Answer: We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do it yourself if you are ...
  • Domains & DNS: What is a domain name?
    Answer: A domain name is a text name corresponding to a computer or website on the Internet. For example, the domain name google.com points to the ...
  • Email: What is a mail robot?
    Answer: Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while forwarding the original email to ...
  • Site Building: IDX for developers
    Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
  • SmartVPSs: Do the brownrice servers support mod_gzip?
    Answer: In Apache2 - which is the web server Brownrice uses - mod_deflate has replaced Apache 1.3's mod_gzip. mod_deflate is loaded and enabled on all of our ...
  • Email: How do I change my iPhone or iPad's SMTP (outgoing) password?
    Answer: To change your SMTP (outgoing) email password on your iPhone follow tese settings: Step One:To get to this setting, click on SETTINGS icon on your iPhone. Once ...
  • Domains & DNS: How do I transfer a domain name to Brownrice?
    Answer:  If you want to transfer your domain registraton to Brownrice, here's how to do it!   Owner of domain must have access to their current domain registration ...
  • SmartVPSs: I'm getting a "permission denied" error when I try and edit a file. How can
    Answer: Occasionally web site software or a user on your server will change your file permissions which can prevent your other users from being able to ...
  • Email: Where is your control panel?
    Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...
  • SmartVPSs: How do I install Wordpress
    Answer: To install Wordpress login to our dashboard at https://dashboard.brownrice.com with any email address that is associated with a Brownrice billing account then click: VPS Hosting yourwebsite.com Manage (click ...
  • Domains & DNS: How do I modify DNS server addresses?
    Answer: Here's how to modify DNS servers: With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com Click Domains Select the domain you'd ...
  • SmartVPSs: How do I modify DNS records?
    Answer: Here's how to modify DNS records: With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com Click DNS Select the domain you'd like to ...
  • Email: I am getting an error on "send". The server error is The connection
    Answer: The issue here is with your person's ISP.  Many ISP's now block outgoing email (on port 25) to prevent spammers from using their networks to ...
  • Site Building: Do you have phpMyAdmin installed?
    Answer:  You can access phpMyAdmin for any site that we host at this url: http://www.DomainName.com/MySQL (obviously replace DomainName.com with your web site's address). Or you can login to our ...
  • SmartVPSs: How do I change my FTP password?
    Answer: Here is how to change an FTP account password: Using a Brownrice billing email address login to our control panel at http://dashboard.brownrice.com For SmartVPS accounts: Navigate to VPS -> yourwebsite.com Manage -> FTP/SSH Users When viewing your ...
  • Email: How do I turn on SMTP authentication?
    Answer: Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> Select your account -> Change. Click ...
  • Webcams: What is the embed code for my web cam?
    Answer: Our web camera video player is a fully responsive HTML5 video player with a Flash fallback and is compatible with every modern browser and mobile ...

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