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• Email: Outlook timeout while connecting to my IMAP account. What can I do to prevent
  Answer: This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email program for that matter - ...
• Email: How do add my Gmail address book to Brownrice Webmail?
  Answer:   To enable your Gmail address book so that its available to you in Brownrice webmail you'll need to modify your Gmail security settings.  Here's how ...
• SmartVPSs: How does one properly migrate a web site to Brownrice?
  Answer: First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very good at this and happy ...
• SmartVPSs: How do I SSH into my VPS?
  Answer: Using SSH allows you to do some advanced (or simple) systems administration on your VPS.  You can SSH to your VPS using Windows, Macs, or ...
• Site Building: How do I administer my shared-hosting site?
  Answer: Brownrice shared-hosting sites can be administered via the Brownrice Dashboard at http://dashboard.brownrice.com   Add new subdomain to your shared-hosting site To setup a site login to the ...
• SmartVPSs: How do I migrate my website from shared-hosting to an existing VPS?
  Answer: First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very good at this and happy ...
• SmartVPSs: How do I delete my VPS?
  Answer: If you have a managed dedicated server you can follow the instructions below to delete your own VPSs.  If you do not have a dedicated server ...
• SmartVPSs: Can I have root access or sudo for my web site or server?
  Answer: Yes!  For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as you please. However, for SmartVPSs, which ...
• General Questions: How do I contact BrownRice?
  Answer: Email:support@brownrice.comPhone:800-691-8671575-758-4175 ...
• SmartVPSs: What are the proper DNS addresses, or name servers, for BrownRice?
  Answer: When hosting your web site, VPS, or email with Brownrice its best to use our Domain Name Servers (DNS.)   Listed in order they are: ns1.brownrice.com ns2.brownrice.com ...
• Email: What are the Brownrice MX records?
  Answer: If you are hosting your email with Brownrice the your DNS MX records should read: spam1.brownrice.com (priority 10) spam2.brownrice.com (priority 10) ...
• SmartVPSs: How often is my site backed up? I accidentally deleted a file that I need
  Answer: We're backup fanatics and have saved many a web designer's *ahem* ass by retreiving files that they assumed were long gone.Your site's files and databases, ...
• Site Building: My SEO Consultant tells me to consolidate my domains using 301 Redirects. How can I
  Answer:   It is common for websites to be accessed via a number of different urls. For example site owners sometimes take out variants of the primary domain ...
• Web Cams: Where are my web camera statistics?
  Answer:   Our web camera hosting  customers can view LIVE and historical user analytics by logging into our Dashboard with a billing email address at http://dashboard.brownrice.com Once logged ...
• Site Building: Please explain my web site visit statistics.
  Answer: Learning to read log files and stats is one of the most important aspects of running a web site. With tools such as the statistics ...
• Site Building: How do I password protect one of my web site directories?
  Answer: We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do it yourself if you ...
• Domains & DNS: What is a domain name?
  Answer: A domain name is a text name corresponding to a computer or website on the Internet. For example, the domain name google.com points to the ...
• Email: What is a mail robot?
  Answer: Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while forwarding the original email to ...
• Site Building: IDX for developers
  Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
• SmartVPSs: Do the brownrice servers support mod_gzip?
  Answer: In Apache2 - which is the web server Brownrice uses - mod_deflate has replaced Apache 1.3's mod_gzip. mod_deflate is loaded and enabled on all of our ...

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