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• Email: How do I block or whitelist an email address?
  Answer: Each night our email users will receive an email from us itemizing their spam messages that have been quarantined by our anti-spam gateway servers.  The ...
• Domains & DNS: I want to use Outlook (Office 365) for my email, but how do I create
  Answer: SRV records may seem a little tricky, but they're just TXT records that are formatted a certain way. Take a look at the screenshots below, ...
• SmartVPSs: Brownrice Wordpress Management
  Answer: What is Brownrice Wordpress Management and the Hack Clean Guarantee?   Worry free software updates: When you sign up Brownrice Wordpress Mangement we'll update your Wordpress core software, ...
• SmartVPSs: What are the proper DNS addresses, or name servers, for BrownRice?
  Answer: When hosting your web site, VPS, or email with Brownrice its best to use our Domain Name Servers (DNS.)   Listed in order they are: ns1.brownrice.com ns2.brownrice.com ...
• Email: I can't send mail! And the error says: 553 sorry, that domain isn't in
  Answer: This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place on the Internet and we ...
• Email: How do I set up an auto-reply, auto-responder or vacation message?
  Answer: There are two ways you can set up your email auto-responder: Via the Brownrice Dashboard: Log into the Brownrice Dashboard Click 'Email Hosting' Click 'Manage Email Accounts' Scroll to the ...
• General Questions: How do I contact BrownRice?
  Answer: Email:support@brownrice.comPhone:800-691-8671575-758-4175 ...
• SmartVPSs: What are the proper DNS addresses, or name servers, for BrownRice?
  Answer: When hosting your web site, VPS, or email with Brownrice its best to use our Domain Name Servers (DNS.)   Listed in order they are: ns1.brownrice.com ns2.brownrice.com ...
• Email: What are the Brownrice MX records?
  Answer: If you are hosting your email with Brownrice the your DNS MX records should read: mx1.brownrice.com (priority 10) mx2.brownrice.com (priority 10) ...
• SmartVPSs: How often is my site backed up? I accidentally deleted a file that I need
  Answer: We're backup fanatics and have saved many a web designer's *ahem* ass by retreiving files that they assumed were long gone.Your site's files and databases, ...
• Webcams: How do I view my webcam viewer analytics?
  Answer:   Our web camera hosting  customers can view live and historical webcam viewer analytics by logging into our Dashboard with a billing email address at http://dashboard.brownrice.com Once logged in click ...
• Site Building: How do I password protect one of my web site directories?
  Answer: We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do it yourself if you are ...
• Email: What is a mail robot?
  Answer: Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while forwarding the original email to ...
• Site Building: IDX for developers
  Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
• SmartVPSs: Do the brownrice servers support mod_gzip?
  Answer: In Apache2 - which is the web server Brownrice uses - mod_deflate has replaced Apache 1.3's mod_gzip. mod_deflate is loaded and enabled on all of our ...
• Email: How do I change my iPhone or iPad's SMTP (outgoing) password?
  Answer: To change your SMTP (outgoing) email password on your iPhone follow tese settings: Step One:To get to this setting, click on SETTINGS icon on your iPhone. Once ...
• Email: How do I forward my emails to Gmail?
  Answer: We do NOT allow forwarding emails to gmail accounts as gmail often blocks forwarded email.  The preferred method is for you to have gmail check ...
• Domains & DNS: How do I transfer a domain name to Brownrice?
  Answer:  If you want to transfer your domain registraton to Brownrice, here's how to do it!   Owner of domain must have access to their current domain registration ...
• SmartVPSs: I'm getting a "permission denied" error when I try and edit a file. How can
  Answer: Occasionally web site software or a user on your server will change your file permissions which can prevent your other users from being able to ...
• Email: Where is your control panel?
  Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...

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