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  • Site Building: How do I password protect one of my web site directories?
    Answer: We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do it yourself if you ...
  • Email: What is a mail robot?
    Answer: Mail Robots: A Mail Robot allows you to create an account that sends an automated reply to the sender while forwarding the original email to ...
  • Site Building: IDX for developers
    Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
  • SmartVPSs: Do the brownrice servers support mod_gzip?
    Answer: In Apache2 - which is the web server Brownrice uses - mod_deflate has replaced Apache 1.3's mod_gzip. mod_deflate is loaded and enabled on all of our ...
  • Email: How do I change my iPhone or iPad's SMTP (outgoing) password?
    Answer: To change your SMTP (outgoing) email password on your iPhone follow tese settings: Step One:To get to this setting, click on SETTINGS icon on your iPhone. Once ...
  • Email: How do I forward my emails to Gmail?
    Answer: First off, we do not recommed this as gmail often blocks or delays forwarded email.  The preferred method is for you to have gmail check ...
  • Domains & DNS: How do I transfer a domain name to brownrice?
    Answer:  If you want to transfer your domain registraton to Brownrice to manage, follow the below steps.  Owner of domain must have access to their current domain ...
  • SmartVPSs: I'm getting a "permission denied" error when I try and edit a file. How can
    Answer: Occasionally web site software or a user on your server will change your file permissions which can prevent your other users from being able to ...
  • Email: Where is your control panel?
    Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...
  • SmartVPSs: How do I install Wordpress
    Answer: To install Wordpress login to our dashboard at https://dashboard.brownrice.com with any email address that is associated with a Brownrice billing account then click: VPSs yourwebsite.com Manage (click green ...
  • Domains & DNS: How do I modify DNS server addresses?
    Answer: Here's how to modify DNS servers: With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com Click Domains Select the domain you'd ...
  • SmartVPSs: How do I modify DNS records?
    Answer: Here's how to modify DNS records: With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com Click DNS Select the domain you'd like to ...
  • Email: I am getting an error on "send". The server error is The connection
    Answer: The issue here is with your person's ISP.  Many ISP's now block outgoing email (on port 25) to prevent spammers from using their networks to ...
  • SmartVPSs: How do I upload my web pages to my web site?
    Answer:   So you've created a few web pages on your computer but you don't know how to get them onto your web site.  What do you ...
  • SmartVPSs: How do I change my FTP password?
    Answer: Here is how to change an FTP account password: Using a Brownrice billing email address login to our control panel at http://dashboard.brownrice.com For Shared Hosting accounts: Navigate to Hosting -> yourwebsite.com Manage Web Site ...
  • Email: How do I turn on SMTP authentication?
    Answer: Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> Select your account -> Change. Click ...
  • Email: Outlook timeout while connecting to my IMAP account. What can I do to prevent
    Answer: This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email program for that matter - ...
  • Web Cams: What is the embed code for my web cam?
    Answer: Our web camera video player is a fully responsive HTML5 video player with a Flash fallback and is compatible with every modern browser and mobile ...
  • Email: What is DSPAM?
    Answer: For the majority of our email users our free anti-spam software, Spamassasin, adequately protects their inboxes from receiving spam.   In addition to greylisting our Spamassassin servers scan ...
  • Email: How to convert a POP account to IMAP account
    Answer:   IMAP email accounts are much better at syncronzing email between devices (your desktop computer, smart phone, and webmail) than POP accounts.  Additionally, Brownrice Advanced Spam ...

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