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• SmartVPSs: How do I SSH into my VPS?
  Answer: Using SSH allows you to do some advanced (or simple) systems administration on your VPS.  You can SSH to your VPS using Windows, Macs, or ...
• SmartVPSs: My Wordpress site has been hacked! How do I clean it up?
  Answer:  The only way to ensure that a hacked Wordpress site is fully rid of a hackers code is to follow these instructions: 1) Using FTP or ...
• Email: I need to migrate my email, how do we make that happen?
  Answer: This is a common question, and while the process is typically very simple and straight forward, a number of things need to happen, in order, to ...
• Email: What are my email server settings and which email programs can I use with Brownrice?
  Answer: Here's the quick answer to what your server settings need to be in order to connect to our servers: Incoming (IMAP and POP3) server: mail.brownrice.com Outgoing (SMTP) ...
• SmartVPSs: How do I administer my SmartVPS?
  Answer: Brownrice SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at http://dashboard.brownrice.com Add new web site or subdomain to be hosted on ...
• SmartVPSs: How do I use an .htaccess file?
  Answer: Create a new text file on your computer and save it as ".htaccess" (with the leading dot and without the quotes) Whatever directives you are entering ...
• Email: How do I forward my email to another account?
  Answer: Note:  We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net  or any outside provider.   If you set up forwarding ...
• Email: How do I set up an auto-reply, auto-responder or vacation message?
  Answer: There are two ways you can set up your email auto-responder: Via the Brownrice Dashboard: Log into the Brownrice Dashboard Click 'EMAIL HOSTING' Click 'Manage Email Accounts' Scroll to the ...
• Email: Mac Mail Error: Mail can't verify the identity of "mail.brownrice.com"
  Answer: If you are receiving this error using Mac Mail: Follow these instructions to make this error go away: Click the Show Certificate button. Click the small arrow to ...
• Email: How do I set up a signature in webmail?
  Answer: First, log in to webmail with your email address and password at http://webmail.brownrice.com. Click the Settings tab. Click the Identities tab, then click ...
• Email: How do I configure Mac Mail for email?
  Answer: Open the Mail program on your Mac. In the upper-left corner of your monitor, click Mail -> Add Account. Choose Other Mail Account... and click the ...
• Site Building: IDX for developers
  Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
• Site Building: What is IDX?
  Answer: IDX stands for Internet Data eXchange, and is used specifically for real estate.Brownrice Internet updates all MLS real estate listing data and photos each morning ...
• Email: How do I forward my emails to Gmail?
  Answer: We do NOT allow forwarding emails to gmail accounts as gmail often blocks forwarded email.  The preferred method is for you to have gmail check ...
• Email: How do I create an email mailing list? Please explain all of my mailing
  Answer: You can manage your mailing lists through your email administration page (link below), the same interface that you use to configure email accounts, vacation messages, ...
• Email: Where is your control panel?
  Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...
• Email: How do I copy and send email headers to Brownrice Internet?
  Answer: In order to determine why an email is not being sent to or received from certain mail servers we'll often ask our clients to send ...
• Email: How do I subscribe to email folders in webmail?
  Answer: If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed to them.  Here's how to ...
• Email: Outlook timeout while connecting to my IMAP account. What can I do to prevent
  Answer: This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email program for that matter - ...
• Email: How do I configure iPhone or iPad mail for Brownrice email?
  Answer: iPhone / iPad Mail Email Settings On your iPhone or iPad, select Settings. Select Mail, Contacts, Calendars. Select Add Account. Select Other. Select Add Mail Account. In the Name ...

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