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• SmartVPSs: My Wordpress site has been hacked! How do I clean it up?
  Answer:  The only way to ensure that a hacked Wordpress site is fully rid of a hackers code is to follow these instructions: 1) Using FTP or ...
• Email: I need to migrate my email, how do we make that happen?
  Answer: This is a common question, and while the process is typically very simple and straight forward, a number of things need to happen, in order, to ...
• SmartVPSs: How do I clone my Wordpress site to a development site?
  Answer: This is easy do do if you know your way around FTP and phpMyAdmin.  If this starts to go over your head, don't worry, we ...
• Email: What are my email server settings?
  Answer: Your email server addresses are: Incoming (IMAP and POP3) server: mail.brownrice.comOutgoing (SMTP) server: mail.brownrice.com You'll also want to turn SMTP Authentication on to send email from anywhere.    Outgoing Server Name ...
• SmartVPSs: How do I administer my SmartVPS?
  Answer: Brownrice Managed Virtual servers (SmartVPSs) are powerful machines that can be fully administered via the Brownrice Dashboard at http://dashboard.brownrice.com.  A short list of some of ...
• Email: How do I forward my email to another account?
  Answer: Note:  While our forwarding works great we can't guarantee email forwarding to outside servers (Gmail, AOL, and Earthlink in particular) as forwarded email is often ...
• Email: How do I set up an auto-reply, auto-responder or vacation message?
  Answer: Login here: http://admin.brownrice.com Login with the account information for which you want to set up the auto-reply. For example, if it's john@yourwebsite.com you would login with this ...
• Email: How do I set up a signature in webmail?
  Answer:     First, login to webmail with your email address and password @ http://webmail.brownrice.com     Click the "Settings" Tab   Click the "Identities" tab, then click your email address on the ...
• Site Building: Please explain my web site visit statistics.
  Answer: Learning to read log files and stats is one of the most important aspects of running a web site. With tools such as the statistics ...
• Email: How do I configure Mac Mail for email?
  Answer: Step 1 Open the Mail program on your Mac.  In the upper-left hand corner of your monitor click Mail -> Add Account   Step 2 Choose Other Mail Account... then click ...
• Site Building: IDX for developers
  Answer: For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX system is a comprised of ...
• Site Building: What is IDX?
  Answer: IDX stands for Internet Data eXchange, and is used specifically for real estate.Brownrice Internet updates all MLS real estate listing data and photos each morning ...
• Email: How do I forward my emails to Gmail?
  Answer: First off, we do not recommed this as gmail often blocks or delays forwarded email.  The preferred method is for you to have gmail check ...
• Email: How do I create an email mailing list? Please explain all of my mailing
  Answer: You can manage your mailing lists through your email administration page (link below), the same interface that you use to configure email accounts, vacation messages, ...
• Site Building: Do I have to create a cgi-bin directory to run PERL / CGI scripts?
  Answer: No!  You can place your executable scripts anywhere within the docs directory (or below) and they'll run fine.  Because of our super secure and easy ...
• Email: Where is your control panel?
  Answer: Our mobile-friendly control panel is located here: http://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing account.  Click the Password Reset ...
• Email: How do I create new email accounts?
  Answer:   Login to our Dashboard:  https://dashboard.brownrice.com  - Use an email address that is associated with your Brownrice hosting account billing (click the Password Reset to get yourself ...
• Email: How do I copy and send email headers to Brownrice Internet?
  Answer:   In order to determine why an email is not being sent to or received from certain mail servers we'll often ask our clients to send us the ...
• Email: How do I subscribe to email folders in webmail?
  Answer: If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed to them.  Here's how to ...
• Email: Outlook timeout while connecting to my IMAP account. What can I do to prevent
  Answer: This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email program for that matter - ...

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