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• Email: Someone just sent me an email from my own email address?
  Answer: Help! Am I hacked? What do I do? Worry not, this is just a common and simple ploy that spammers use to send you email called ...
• Email: I need to migrate my email, how do we make that happen?
  Answer: This is a common question, and while the process is typically very simple and straight forward, a number of things need to happen, in order, to ...
• Email: How do I configure Windows 10 for email?
  Answer: Windows 10 Settings  Step One Open Win10 email and click Accounts> Add account. Step Two Scroll to bottom and Click Advanced setup > Internet email. Step Three Enter your email address ...
• Email: How do I add Email Hosting?
  Answer: We currently offer Email Hosting for our Smart VPS, Dedicated and Webcam Hosting customers. Email Hosting is $2/month per domain and $2 per email account. Or ...
• Email: Emails from my website are ending up in SPAM, how do I fix this?
  Answer: By default, some content management systems such as Wordpress use sendmail, the server native email application, to send email.  This causes the email message to ...
• Email: How do I send mail from Google (gmail) using my Brownrice email address?
  Answer: It is possible to send mail from a Brownrice hosted email using Gmail's online interface. Here is how: In your browser, sign in to the Gmail ...
• Email: My iPhone won't delete messages and won't save Sent Mail and Drafts in my Browrice
  Answer:   Properly sort Drafts, Deleted, and Sent mail on the iPhone Configure your mobile Mail client so that Sent Mail, Deleted Mail, Drafts, and Junk are reflected ...
• Email: How do I set up a signature in webmail?
  Answer:     First, login to webmail with your email address and password @ http://webmail.brownrice.com     Click the "Settings" Tab   Click the "Identities" tab, then click your email address on the ...
• Webcams: How do I get alerted if my camera isn't streaming?
  Answer: You can easily sign up to be alerted by email if our servers can't reach your camera.  To do so follow these steps: Login to https://dashboard.brownrice.com Click ...
• Email: How do I configure Mac Mail for email?
  Answer: Step 1 Open the Mail program on your Mac.  In the upper-left hand corner of your monitor click Mail -> Add Account   Step 2 Choose Other Mail Account... then click ...
• Email: How do I forward my emails to Gmail?
  Answer: We do NOT allow forwarding emails to gmail accounts as gmail often blocks forwarded email.  The preferred method is for you to have gmail check ...
• Email: How do I create an email mailing list? Please explain all of my mailing
  Answer: You can manage your mailing lists through your email administration page (link below), the same interface that you use to configure email accounts, vacation messages, ...
• Email: I've got a message stuck in my out box and I'm using Outlook. How
  Answer: It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain. Below you’ll find three methods to ...
• Email: I just transferred my email to BRI from another host. How do I configure Apple
  Answer: To get your Apple Mail client talking to our email servers, you'll need to edit your account preferences by opening up Mail and navicating to ...
• Email: I just moved my email to BRI from another host, how do I configure my
  Answer: To change your existing account so it uses Brownrice mail servers, you will need to edit your account settings. Start by clicking the "File" tab ...
• Email: How can I help my email get successfully delivered to AOL, Gmail, and hotmail users?
  Answer: AOL Make sure that the email recipient's address @aol.com has specifically added your sending address to their AOL address book as follows: 1. Select "Mail Options" menu ...
• General Questions: How do I pay my bill? Why can't I just email you my Credit Card?
  Answer: We have multiple easy and secure ways for you to pay your bill. Never put your credit card info in an email! If you email us ...
• Email: How do I archive my emails in Mac Mail, and free up server space?
  Answer: Here is how to archive in apple mail: Start Apple Mail From the Mail menu select Mailbox > New Mailbox…, The “New Mailbox” window should now appear For ...
• Email: Does your email service have DKIM?
  Answer: We support DKIM signing. It requires DNS access so please ensure you can log in to your DNS control panel, or host DNS with us. ...
• Domains & DNS: I received an email from "ICANN" claiming that my domain requires IMMEDIATE VERIFICATION, what should
  Answer: If you've recieved an email with the subject "IMMEDIATE VERIFICATION required for yourdomainname.com" do not just ignore it, it may be a very important email ...

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