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• Site Building: How do I edit my .htaccess file (or other hidden file) via the Brownrice Filemanager?
  Answer: When logged into the Brownrice Filemanager, if you open an .htaccess file by double-clicking the file it will open in a preview mode which doesn't ...
• General Questions: How do I contact BrownRice?
  Answer: Email:support@brownrice.comPhone:800-691-8671575-758-4175 ...
• General Questions: What is your backup policy, SLA, and disaster recovery plan?
  Answer: 1. What is the uptime SLA of the environment? The Brownrice SLA is 99.99%. View our full Terms of Service here:https://brownrice.com/pop_tos 2. What is the disaster ...
• General Questions: How do I pay my bill? Why can't I just email you my Credit Card?
  Answer: We have multiple easy and secure ways for you to pay your bill. Never put your credit card info in an email! If you email us ...
• General Questions: What is MFA, why should I use it, and how do I enable it?
  Answer: What is MFA? Multi-factor authentication (MFA) is a security feature which requires the user to provide two or more verification factors in order to gain access ...
• General Questions: Enroll in MFA using authenticator app
  Answer: If you aren't yet familiar with MFA, please see this FAQ: What is MFA, why should I use it, and how do I enable it? If ...
• General Questions: Enroll in MFA using SMS (text message) option
  Answer: If you aren't yet familiar with MFA, please see this FAQ: What is MFA, why should I use it, and how do I enable it? If ...

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