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What is a webcam RTSP URL and how do I find it?
An RTSP URL is a specific type of URL used to access live video streams from IP cameras. It's a ...

I just moved my email to BRI from another host, how do I configure my
To change your existing account so it uses Brownrice mail servers, you will need to edit your account settings. Start ...

I just transferred my email to BRI from another host. How do I configure Apple
To get your Apple Mail client talking to our email servers, you'll need to edit your account preferences by opening ...

I can't send email! The error says: 553 sorry, that domain isn't in my
This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place ...

How do I create an email mailing list? Please explain all of my mailing
You can manage your mailing lists through your email administration page (link below), the same interface that you use to ...

How do I connect my Brownrice registered domain to Wix?
Do you have a domain registered through Brownrice, but want to point that domain to a Wix-hosted third party website? ...

Does your email service have DKIM?
We support DKIM signing. It requires DNS access so please ensure you can log in to your DNS control panel, ...

Can I have root access or sudo for my web site or server?
Yes! For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as ...

How do I add Email Hosting?
We currently offer Email Hosting for our Smart VPS, Dedicated and Webcam Hosting customers. Email Hosting is $2/month per domain and ...

Do you have phpMyAdmin installed?
You can access phpMyAdmin for any site that we host at this url: http://www.DomainName.com/MySQL (obviously replace DomainName.com with your web site's address). Or ...

My SEO Consultant tells me to consolidate my domains using 301 Redirects. How can I
It is common for websites to be accessed via a number of different urls. For example site owners sometimes take out ...

How do I create a new Smart VPS?
Adding a new Smart VPS can be done anytime from within your Dashboard. To Add a New SmartVPS: Log in to your ...

How do I set up a database on my SmartVPS?
How to setup a Database on a SmartVPS To set up a database on your Smart VPS, you will need to ...

What Powers Brownrice's 100% Green Hosting?
Our Annual Energy ReportHow much electricity does Brownrice use each year?We use approximately 246 megawatt-hours (MWh) of electricity per year ...

How do I block or whitelist an email address?
Each night our email users will receive an email from us itemizing their spam messages that have been quarantined by ...

How do I create new email accounts?
Once you have set up an email server... Log in to your Dashboard Navigate to EMAIL HOSTING Select your VPS: yourvpsname.com, -> Click Manage Email Accounts ...

What are my email server settings and which email programs can I use with Brownrice?
Here's the quick answer to what your server settings need to be in order to connect to our servers: Incoming (IMAP ...

What is the difference between an email "forward" account and a regular email account?
Note: We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net or any outside provider. If you ...

How do I copy and send email headers to Brownrice Internet?
In order to determine why an email is not being sent to or received from certain mail servers we'll often ...

What email server names, ports, and encryption can I use with my email program?
Full email program setup instructions are here: https://support.brownrice.com/content/3/1/en/what-are-my-email-server-settings.html. However, if you are looking for our support of specific ports and protocals ...

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