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What should I use for my SPF record?
If you are hosting your email on Brownrice servers and are having email deliverability problems, go to our Dashboard and enter ...

How do I create a cron job?
How to create a Cron Job For Shared or Basic Hosting accounts: Log in to your Dashboard Navigate to EMAIL HOSTING Select your VPS: yourvpsname.com -> ...

Troubleshooting Mac Mail
Mac Mail, or Apple Mail may sometimes trouble you by suddenly becoming unable to send or receive email. This is ...

I am receiving every email twice in my outlook account – anything come to mind
Doubled emails in Outlook is a known bug in Outlook. This bug usually happens up after you've left too much ...

Server error on send: The connection to the server has failed. Account: Protocol: SMTP,
Getting a server error on send that looks like this? The connection to the server has failed. Account: Protocol: SMTP, Port: ...

How do I SSH into my VPS?
Using SSH allows you to do some advanced (or simple) systems administration on your VPS. You can SSH to your ...

How do I set up a database on my SmartVPS?
How to setup a Database on a SmartVPS To set up a database on your Smart VPS, you will need to ...

How do I set up a new web site on my SmartVPS?
How to setup hosting for a new web site or subdomain to be hosted on your SmartVPS You can add as ...

How do I archive my emails in Mac Mail, and free up server space?
Here is how to archive in Apple Mail: Start Apple Mail From the Mail menu select Mailbox > New Mailbox…, The “New ...

How to add my Gmail address book to Brownrice Webmail?
To enable your Gmail address book so that its available to you in Brownrice webmail you'll need to modify your ...

How do I cancel my Brownrice account?
Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for ...

Someone sent me an email and it was returned to them with a 554 mail
This only happens when the sender of the message is sending from an IP address that is listed on an ...

How do I train DSPAM?
When a spam message arrives in your inbox drag it to your new isSpam folder! When DSPAM determines that a message is ...

How do I set up a MySQL Database?
You can login to our control panel (http://dashboard.brownrice.com) then click -> Hosting -> sitename.com Manage -> MySQL to set up databases, MySQL users, and use phpMyAdmin. See ...

How do I administer my SmartVPS?
Brownrice SmartVPSs are powerful machines that can be fully administered via the Brownrice Dashboard at https://dashboard.brownrice.com How to add new web ...

I'm getting a "permission denied" or "forbidden" error when I try and edit a file.
Occasionally web site software or a user on your server will change your file permissions which can prevent your other ...

How do I get a free SSL certificate for a domain alias?
The short answer is that we don't support SSL certificates for aliases. However, you can still totally get this done. ...

How do I setup DNS?
How to add your domain to the Brownrice DNS servers Find the hosting service that is setup and note the IP ...

How do I record my webcam video?
Enable 24x7 video recording and cloud video storage for your camera Log in to your Dashboard Navigate to WEBCAMS Select your WEBCAM STREAMNAME: ...

How do I password protect my webcam video?
Password protect your webcam video Log in to your Dashboard Navigate to WEBCAMS Select your WEBCAM STREAMNAME: yourwecamstreamname-> Click Manage (green button) Go to Player ...

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