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I need to migrate my email, how do we make that happen?
This is a common question, and while the process is typically very simple and straight forward, a number of things ...

How do I set up an auto-reply, auto-responder or vacation message?
There are two ways you can set up your email auto-responder: Via the Brownrice Dashboard: Log in to your Dashboard Navigate to EMAIL ...

What is DSPAM?
For the majority of our email users, our free anti-spam software, Proxmox Mail Gateway, adequately protects their inboxes from receiving ...

I received an email from "ICANN" claiming that my domain requires IMMEDIATE VERIFICATION, what should
If you've recieved an email with the subject "IMMEDIATE VERIFICATION required for yourdomainname.com" do not just ignore it, it may ...

How do I forward my email to another account?
Note: We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net or any outside provider. ...

How do I set up an email forwarder?
Note: We do not allow forwarding to outside providers and only allow forwarding to email accounts on the brownrice servers. ...

How do I pay my bill? Why can't I just email you my Credit Card?
We have multiple easy and secure ways for you to pay your bill. Never put your credit card info in an ...

Emails from my website are ending up in SPAM, how do I fix this?
By default, some content management systems such as Wordpress use sendmail, the server native email application, to send email. This ...

How do I change my email password?
If you DO know your email password: Navigate to this link to update your password using our Reset Password form:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your ...

I've just moved to Brownrice but I need to get some email from my old
This can probably be done from other email programs. However, we know this works with Thunderbird: Set up a Thunderbird POP ...

How do I configure Windows 10 for email?
Windows 10 Settings Open Windows 10 Mail and click Accounts > Add Account. Scroll to the bottom and click Advanced ...

Can I increase the security of my email with DKIM and DMARC?
DKIM (DomainKeys Identified Mail) can be enabled for your email domain and will help prevent email spoofing by adding an ...

How to convert a POP account to IMAP account
IMAP email accounts are much better at syncronzing email between devices (your desktop computer, smart phone, and webmail) than POP ...

I noticed the "catchall" option for each email account. What does that do?
A catchall is an account that receives ALL email that is sent to your domain that isn't addressed to a ...

How do I transfer a domain name to Brownrice?
If you want to transfer your domain registraton to Brownrice, here's how to do it! Owner of domain must have access ...

I just moved my email to BRI from another host, how do I configure my
To change your existing account so it uses Brownrice mail servers, you will need to edit your account settings. Start ...

How do I configure Mac Mail for email?
Open the Mail program on your Mac. In the upper-left corner of your monitor, click Mail -> Add Account. Choose Other ...

How do I forward my emails to Gmail?
We do NOT allow forwarding emails to gmail accounts as gmail often blocks forwarded email. The preferred method is for ...

How do I configure my email in Microsoft Outlook (new)?
Microsoft Office Outlook: Warning:Microsoft Outlook (new) does not fully support IMAP connections at the time of writing this (More info here). ...

How can I help my email get successfully delivered to AOL, Gmail, and hotmail users?
AOL Make sure that the email recipient's address @aol.com has specifically added your sending address to their AOL address book as ...

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