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How do I migrate my website from shared-hosting to an existing VPS?
First, please know that Brownrice will migrate one customer site per service free of charge for new customers. We're very ...

What are your Backups, Redundancies, SLA, Security, and Disaster Recovery Plans?
1. What is the uptime SLA of the environment? The Brownrice SLA is 99.99%. View our full Terms of Service ...

How do I redirect an alias domain to an internal folder, another address, or my
Add any of the code below to an .htaccess file in the "docs" folder within your web site. i.e. docs/.htaccess Redirect to ...

How do I get a free SSL certificate for a domain alias?
The short answer is that we don't support SSL certificates for aliases. However, you can still totally get this done. ...

How do I setup DNS?
How to add your domain to the Brownrice DNS servers Find the hosting service that is setup and note the IP ...

How do I allot more RAM, CPU and disk space to one of my VPSs
Allot more resources to one of your SmartVPSs on your Dedicated PrivateVZ server Log in to your Dashboard Navigate to DEDICATED Select your ...

How do I enable timelapse videos for my webcam?
Timelapse videos are enabled by default and are a free service as long as your total timelapse storage is under ...

How do I run Node.js and NPM on my SmartVPS?
Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you ...

How do I redirect a website I own to another URL?
Redirect a website URL to another URL Lets say you own "mydomain.com" and want visitors who go here to land on ...

How do I optimize my webcam video settings for the best quality?
Our servers can ingest and re-stream any resolution that your webcam sends to us. There are literally no restrictions on ...

Does your email service have DKIM?
We support DKIM signing. It requires DNS access so please ensure you can log in to your DNS control panel, ...

How do I enable caching on my Wordpress site?
If you are trying to enable a page cache, database cache, (persistent) object cache. or browser cache on your Wordpress ...

I've just moved to Brownrice but I need to get some email from my old
This can probably be done from other email programs. However, we know this works with Thunderbird: Set up a Thunderbird POP ...

How do I update my RTSP URL?
If you'd like to update your the RTSP URL for your camera, such as if your camera has a new ...

How do I set up port forwarding to my webcam?
The general and simplistic overview to get connected to our webcam streaming service is that we need to connect to ...

I need to migrate my email, how do we make that happen?
This is a common question, and while the process is typically very simple and straight forward, a number of things ...

How do I add Email Hosting?
We currently offer Email Hosting for our Smart VPS, Dedicated and Webcam Hosting customers. Email Hosting is $2/month per domain and ...

Emails from my website are ending up in SPAM, how do I fix this?
By default, some content management systems such as Wordpress use sendmail, the server native email application, to send email. This ...

I am receiving every email twice in my outlook account – anything come to mind
Doubled emails in Outlook is a known bug in Outlook. This bug usually happens up after you've left too much ...

Server error on send: The connection to the server has failed. Account: Protocol: SMTP,
Getting a server error on send that looks like this? The connection to the server has failed. Account: Protocol: SMTP, Port: ...

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