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  How do I block or whitelist an email address?
  Each night our email users will receive an email from us itemizing their spam messages that have been quarantined by ...
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  How do I change my email password?
  If you DO know your email password, go here to change it:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your email address, existing password, and the new password ...
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  I need to migrate my email, how do we make that happen?
  This is a common question, and while the process is typically very simple and straight forward, a number of things ...
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  I can't send email! The error says: 553 sorry, that domain isn't in my
  This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place ...
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  How do I change my FTP/SSH User password?
  How to change an FTP/SSH User password For SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click ...
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  What is the difference between an email "forward" account and a regular email account?
  Note:  We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net  or any outside provider.   If you ...
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  How do I reset my WordPress password?
  Do you have a WordPress site with Brownrice, but don't know your WordPress admin password?  This FAQ will guide you ...
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  How do I change my iPhone or iPad's SMTP (outgoing) password?
  To change your SMTP (outgoing) email password on your iPhone, follow these settings: To get to this setting, click on the ...
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  How does one properly migrate a web site to Brownrice?
  First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very ...
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  How do I SSH into my VPS?
  Using SSH allows you to do some advanced (or simple) systems administration on your VPS.  You can SSH to your ...
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  How do I set up a database on my SmartVPS?
  How to setup a Database on a SmartVPS To set up a database on your Smart VPS, you will need to ...
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  How do I password protect my webcam video?
  Password protect your webcam video Log in to your Dashboard Navigate to WEBCAMS Select your WEBCAM STREAMNAME: yourwecamstreamname-> Click Manage (green button) Go to Player ...
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  My Wordpress site is now live on Brownrice. How do I change the temporary URL
  If you've been using a temporary brownrice.com URL to build your site on our servers prior to it going live ...
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  My Wordpress site just had its SSL certificate installed, how do I make my site
  How to implement your SSL and change your non-secure Wordpress address (http://yourwebsite.com) to a secure address (https://yourwebsite.com) Via our Dashboard (easiest ...
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  I just moved my email to BRI from another host, how do I configure my
  To change your existing account so it uses Brownrice mail servers, you will need to edit your account settings. Start ...
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  How do I password protect one of my web site directories?
  We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do ...
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  How do I configure iPhone or iPad mail for Brownrice email?
  iPhone / iPad Mail Email Settings On your iPhone or iPad, select Settings. Select Mail, Contacts, Calendars. Select Add Account. Select Other. Select Add Mail ...
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  How do I optimize my webcam video settings for the best quality?
  Our servers can ingest and re-stream any resolution that your webcam sends to us.  There are literally no restrictions on ...
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  How do I turn on SMTP authentication?
  Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> ...
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  Outlook timeout while connecting to my IMAP account. What can I do to prevent
  This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email ...

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