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  How do I block or whitelist an email address?
  Each night our email users will receive an email from us itemizing their spam messages that have been quarantined by ...
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  I need to migrate my email, how do we make that happen?
  This is a common question, and while the process is typically very simple and straight forward, a number of things ...
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  How do I customize the Poster image or Offline image for my webcam player?
  What are the Poster and Offline Images? The Poster image serves as a placeholder that appears while the video player is ...
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  How do I place ads and logos on top of my webcam video player?
  You can overlay images over the upper-right, upper-left, and over the top area (as a banner advertisement) of your webcam ...
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  I can't send email! The error says: 553 sorry, that domain isn't in my
  This is the cryptic way our servers say "Relaying denied." Or, more specifically "You are coming from an untrusted place ...
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  What is the difference between an email "forward" account and a regular email account?
  Note: We do not allow forwarding to yahoo.com, aol.com, gmail.com, earthlink.net, sbscglobal.com, hotmail.com, live.com, msn.com, frontier.net, gmail.com, comcast.net or any outside provider.  If you ...
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  Where Can I Upload and Manage Player Images (Banners, Logos, Poster, and Offline)?
  Image Management Overview The Image Management area serves as a centralized media library for uploading and organizing all player-related visuals, including ...
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  How do I change my FTP/SSH User password?
  How to change an FTP/SSH User password For SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click ...
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  How does one properly migrate a web site to Brownrice?
  First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very ...
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  My Wordpress site is now live on Brownrice. How do I change the temporary URL
  If you've been using a temporary brownrice.com URL to build your site on our servers prior to it going live ...
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  My Wordpress site just had its SSL certificate installed, how do I make my site
  How to implement your SSL and change your non-secure Wordpress address (http://yourwebsite.com) to a secure address (https://yourwebsite.com) Via our Dashboard (easiest ...
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  How do I optimize my webcam video settings for the best quality?
  Our servers can ingest and re-stream any resolution that your webcam sends to us.  There are literally no restrictions on ...
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  How do I change my email password?
  If you DO know your email password: Navigate to this link to update your password using our Reset Password form:https://admin.brownrice.com/cgi-bin/qmailadmin/passwd/ Enter your ...
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  I just moved my email to BRI from another host, how do I configure my
  To change your existing account so it uses Brownrice mail servers, you will need to edit your account settings. Start ...
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  Outlook timeout while connecting to my IMAP account. What can I do to prevent
  This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email ...
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  How do I change the document root of my website?
  What is the Document-Root? This is the directory where your site lives, and where you should put your index.php or index.html ...
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  How do I use Cloudflare CDN with my SmartVPS?
  This FAQ will walk you through using Cloudflare CDN with your Brownrice SmartVPS!This article assumes that you already have a ...
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  Can I have root access or sudo for my web site or server?
  Yes! For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as ...
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  IDX for developers
  For an overview of what IDX is, and what options are available to end-users, read this. IDX Information For Developers Our IDX ...
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  How do I set up a MySQL Database?
  You can login to our control panel (http://dashboard.brownrice.com) then click -> Hosting -> sitename.com Manage -> MySQL to set up databases, MySQL users, and use phpMyAdmin.   See ...

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