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  What are your Backups, Redundancies, SLA, Security, and Disaster Recovery Plans?
  1. What is the uptime SLA of the environment? The Brownrice SLA is 99.99%. View our full Terms of Service ...
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  Is Telnet or SSH enabled for my site?
    We don't allow SSH access for our shared hosting clients.  However, we do allow it for our virtual server clients. ...
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  How do I view my webcam viewer analytics?
  Our web camera hosting  customers can view live and historical webcam viewer analytics in our Dashboard. Log in to your Dashboard Navigate to WEBCAMS Here ...
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  How do I change my camera timezone so that my statistics, recordings, and timelapses are
  By default all new webcams are set to be in the Mountain Timezone, because that's where our servers live.  However, ...
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  How do I use Cloudflare CDN with my SmartVPS?
  This FAQ will walk you through using Cloudflare CDN with your Brownrice SmartVPS!This article assumes that you already have a ...
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  What Powers Brownrice's 100% Green Hosting?
  Our Annual Energy ReportHow much electricity does Brownrice use each year?We use approximately 246 megawatt-hours (MWh) of electricity per year ...
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  Do your servers support secure FTP? Or FTPS?
  Our SmartVPSs support FTPS, SSH, and SFTP all on standard ports.  We do not support non-secure FTP. ...
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  How do I take credit card payments via my web site?
  There are numerous ways to do real-time credit card processing, but none that are inexpensive to get set up. You'll ...
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  How do I show hidden files?
  Configuring your FTP client to show hidden files is a process that differs significantly for each FTP client. Instructions for ...
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  How do I modify DNS records?
  How to modify DNS records Log in to your Dashboard Navigate to DNS Select your VPS/Domain: yourvpsname.com-> Click Manage DNS Click -> Edit DNS Records -> Add DNS Record Make your ...
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  My Wordpress site is now live on Brownrice. How do I change the temporary URL
  If you've been using a temporary brownrice.com URL to build your site on our servers prior to it going live ...
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  How long are recordings stored in my account and how much does it cost?
  By default web camera recordings are not enabled.  However, this is a setting that you can change at any time.  ...
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  How do I redirect a website I own to another URL?
  Redirect a website URL to another URL Lets say you own "mydomain.com" and want visitors who go here to land on ...
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  What is a GeoSync Cluster?
  Our GeoSync Cluster is a fully automated, three-VPS cluster of servers spread across three data centers, in three different timezones.  ...
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  How do I integrate my webcam player with Google Analytics?
  While our built-in webcam analytics provide a myriad of great viewer information, some of our users want more.  Specifically, our ...
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  My camera is offline! What do I need to do to get it back online?
  Here is a list of things to do and check to get your camera back online: Make sure your camera has ...
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  How do I set up port forwarding to my webcam?
  The general and simplistic overview to get connected to our webcam streaming service is that we need to connect to ...
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  What is a webcam RTSP URL and how do I find it?
  An RTSP URL is a specific type of URL used to access live video streams from IP cameras. It's a ...

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