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What are the proper DNS addresses, or name servers, for BrownRice?
When hosting your web site, VPS, or email with Brownrice its best to use our Domain Name Servers (DNS.) Listed ...
Can I check my email when traveling or otherwise away from my own computer?
If you are away from your computer and have no smartphone, well, congratulations! We hope you are on a tropical ...
How do I cancel my Brownrice account?
Just send an email to support@brownrice.com from an email address listed on the account and we'll shut it down for ...
How do I configure my email in Microsoft Outlook (classic)?
Microsoft Office Outlook: Open Outlook by opening your task bar and searching for "Outlook," then clicking the application. Click the ...
How do I set up a signature in webmail?
First, log in to webmail with your email address and password at http://webmail.brownrice.com. Click the Settings tab. Click ...
How do I train DSPAM?
When a spam message arrives in your inbox drag it to your new isSpam folder! When DSPAM determines that a message is ...
How do I add new VPSs to my managed dedicated server?
Log in to your Dashboard Navigate to DEDICATED Select your Private Server Name: yourvpsname.com -> Click Manage (green button) Click Spawn New VPS on this ...
How does one properly migrate a web site to Brownrice?
First, please know that Brownrice will migrate one customer site per service free of charge for new customers. We're very ...
Do the brownrice servers support mod_gzip?
In Apache2 - which is the web server Brownrice uses - mod_deflate has replaced Apache 1.3's mod_gzip. mod_deflate is loaded and ...
How often is my site backed up? I accidentally deleted a file that I need
We're backup fanatics and have saved many a web designer's *ahem* ass by retreiving files that they assumed were long ...
Can I have root access or sudo for my web site or server?
Yes! For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as ...
How do I transfer a domain name to another registrar?
To transfer a domain name to another (non-brownrice) registrar you'll need to: Ensure your current balance due to Brownrice is paid. Login ...
How do I password protect one of my web site directories?
We can password protect a directory for you quickly and easily. Just email us at support@brownrice.com OR you can do ...
How do I update Wordpress?
Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical. Here ...
How do I archive my emails in Mac Mail, and free up server space?
Here is how to archive in Apple Mail: Start Apple Mail From the Mail menu select Mailbox > New Mailbox…, The “New ...
How to add my Gmail address book to Brownrice Webmail?
To enable your Gmail address book so that its available to you in Brownrice webmail you'll need to modify your ...
My iPhone won't delete messages and won't save Sent Mail and Drafts in my Brownrice
Properly sort Drafts, Deleted, and Sent mail on the iPhone Configure your mobile Mail client so that Sent Mail, Deleted Mail, ...
How do you stream your webcam video to Youtube?
Follow these instructions to stream your webcam video to Youtube Things you need to get started: Ensure that you have a Youtube ...
How do I setup DNS?
How to add your domain to the Brownrice DNS servers Find the hosting service that is setup and note the IP ...
What are your Backups, Redundancies, SLA, Security, and Disaster Recovery Plans?
1. What is the uptime SLA of the environment? The Brownrice SLA is 99.99%. View our full Terms of Service ...
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