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Where is your control panel?
Our mobile-friendly control panel is located here: https://dashboard.brownrice.com You can login with any email address that is associated with a Brownrice billing ...

What are the Brownrice MX records?
If you are hosting your email with Brownrice the your DNS MX records should read: mx1.brownrice.com (priority 10) mx2.brownrice.com (priority 10) ...

I've got a message stuck in my outbox and I'm using Outlook. How can
It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain. ...

What is the embed code for my webcam?
Our web camera video player is a fully responsive HTML5 video player and is compatible with every modern browser and ...

How do I set up a second site or domain name to point to my
Set up second domain name as an alias for your primary domain: Let's call your primary site yourdomain.com, and the alias ...

What is SmartVPS AutoTune?
Brownrice’s SmartVPS AutoTune service continually collects over 30 VPS performance metrics and automatically re-tunes your web and database server settings whenever anything gets ...

How do I upgrade or downgrade my SmartVPS?
How to Upgrade or Downgrade your VPS Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click Manage (green ...

How do I upgrade my PHP and MySQL versions?
How to upgrade PHP/MySQL versions For Software Generation 7 SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click Manage ...

How do I run Node.js and NPM on my SmartVPS?
Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you ...

I want to use Outlook (Office 365) for my email, but how do I create
SRV records may seem a little tricky, but they're just TXT records that are formatted a certain way. Take a ...

How do I delete my VPS?
If you have a managed dedicated server you can follow the instructions below to delete your own VPSs If you do ...

How do I add someone else, like my web developer, to my account?
Add a web developer or access for another user to your Dashboard account If you'd like someone else - like your ...

Can I have root access or sudo for my web site or server?
Yes! For Unmanaged VPSs and Unmanaged Dedicated servers we'll immediately provide you with root access and you can do as ...

How do you change your skin in webmail?
Do you not like something about your current webmail interface? Maybe you logged in and now things look different? Here's how ...

Brownrice Wordpress Management
What is Brownrice Wordpress Management and the Hack Clean Guarantee? Worry free software updates: When you sign up Brownrice Wordpress Mangement we'll ...

How do I connect my Brownrice registered domain to Squarespace?
Step 1 - Start the connection in Squarespace The following steps must be done within your SquareSpace account. To connect your domain, ...

How do I install Wordpress
How to install Wordpress Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click Manage (green button) Go to Web ...

How often is my site backed up? I accidentally deleted a file that I need
We're backup fanatics and have saved many a web designer's *ahem* ass by retreiving files that they assumed were long ...

How do I upload a video advertisement so that viewers will see an advertisement before
Our Video on Demand (VOD) service is available for any webcam customer who has a 2TB plan or above. Just ...

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