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How do I add a subdomain to my hosting account?
Add a subdomain to your hosting account For SmartVPS accounts: Log in to your Dashboard Navigate to VPS HOSTING Select your VPS: yourvpsname.com -> Click Manage ...

How do I export or backup a database?
Before you use either of the following methods: Log in to the Brownrice Dashboard Find your database credentials DB username DB password database name To Backup/Export ...

What should I do about these AutoTune Alerts?
AutoTune notices are just informing you of site "slow-downs," not outages. And these occasional Load Average spikes, or Web Server ...

How long are recordings stored in my account and how much does it cost?
By default web camera recordings are not enabled. However, this is a setting that you can change at any time. ...

How do I record my webcam video?
Enable 24x7 video recording and cloud video storage for your camera Log in to your Dashboard Navigate to WEBCAMS Select your WEBCAM STREAMNAME: ...

How do I run Node.js and NPM on my SmartVPS?
Node.js is not intended to be used as server-wide software and should be installed on a per-user basis. This allows you ...

My Wordpress site just had its SSL certificate installed, how do I make my site
How to implement your SSL and change your non-secure Wordpress address (http://yourwebsite.com) to a secure address (https://yourwebsite.com) Via our Dashboard (easiest ...

How can I restrict playability of my webcam to just certain web sites?
Restrict playback to your web site, or a group of web sites: Log in to your Dashboard Navigate to WEBCAMS Select your WEBCAM ...

How do I get alerted if my camera is having a problem?
You can easily sign up to be alerted by email if our servers can't reach your camera. To do so ...

What are VPS Snapshots?
VPS Snapshots allow you to take a "snapshot" of your VPS at any moment in time, save it, and revert ...

How do I make my webcam play automatically?
Here's how to set up your webcam to play automatically, without users having to press the play button, when they ...

Can I increase the security of my email with DKIM and DMARC?
DKIM (DomainKeys Identified Mail) can be enabled for your email domain and will help prevent email spoofing by adding an ...

What is a GeoSync Cluster?
Our GeoSync Cluster is a fully automated, three-VPS cluster of servers spread across three data centers, in three different timezones. ...

How can I embed my webcam player into my Wordpress site?
Embed an iFrame into Wordpress Choose the page that you want to add your player into. On that page click the ...

Server error on send: The connection to the server has failed. Account: Protocol: SMTP,
Getting a server error on send that looks like this? The connection to the server has failed. Account: Protocol: SMTP, Port: ...

What is a domain name?
A domain name is a text name corresponding to a computer or website on the Internet. For example, the domain ...

What is the Brownrice backup schedule?
We provide full server OS and root directory backups for all services and plans: Daily backup, taken at 12:00AM (GMT) that ...

Enroll in MFA using authenticator app
If you aren't yet familiar with MFA, please see this FAQ: What is MFA, why should I use it, and ...

Someone sent me an email and it was returned to them with a 554 mail
This only happens when the sender of the message is sending from an IP address that is listed on an ...

How do I turn on SMTP authentication?
Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> ...

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