Does your email service have DKIM?
We support DKIM signing. It requires DNS access so please ensure you can log in to your DNS control panel, or host DNS with us. See here for more information on this topic.
Once we have access to DNS, we will need to set up DMARC and SPF records as well as server-side email signing in order for DKIM to work.
Note : After DKIM is set up, all SMTP connections should be made on our servers, so if you plan to use third party providers(Mailchimp, etc.), they will need to be set up with DKIM as well.
If this is starting to sound too technical, don't worry, we will handle all of the setup, just send support@brownrice.com an email to get started.