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  • SmartVPSs: How do I install Wordpress
    Answer: To install Wordpress login to our dashboard at https://dashboard.brownrice.com with any email address that is associated with a Brownrice billing account then click: VPS Hosting yourwebsite.com Manage (click ...
  • Domains & DNS: How do I modify DNS server addresses?
    Answer: Here's how to modify DNS servers: With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com Click Domains Select the domain you'd ...
  • SmartVPSs: How do I modify DNS records?
    Answer: Here's how to modify DNS records: With an email address that is associated with Brownrice hosting account login to our Dashboard:http://dashboard.brownrice.com Click DNS Select the domain you'd like to ...
  • Email: I am getting an error on "send". The server error is The connection
    Answer: The issue here is with your person's ISP.  Many ISP's now block outgoing email (on port 25) to prevent spammers from using their networks to ...
  • SmartVPSs: How do I change my FTP password?
    Answer: Here is how to change an FTP account password: Using a Brownrice billing email address login to our control panel at http://dashboard.brownrice.com For SmartVPS accounts: Navigate to VPS -> yourwebsite.com Manage -> FTP/SSH Acounts When viewing your ...
  • Email: How do I turn on SMTP authentication?
    Answer: Here's how to do it in Outlook: Click File -> Accounts -> View or change existing e-mail accounts -> Next -> Select your account -> Change. Click ...
  • Email: Outlook timeout while connecting to my IMAP account. What can I do to prevent
    Answer: This is a known Outlook issue.  The Outlook program handles IMAP poorly, at best.  Thunderbird - or any other email program for that matter - ...
  • Webcams: What is the embed code for my web cam?
    Answer: Our web camera video player is a fully responsive HTML5 video player with a Flash fallback and is compatible with every modern browser and mobile ...
  • Email: What is DSPAM?
    Answer: For the majority of our email users our free anti-spam software, Spamassasin, adequately protects their inboxes from receiving spam.   In addition to greylisting our Spamassassin servers scan ...
  • Email: How to convert a POP account to IMAP account
    Answer:   IMAP email accounts are much better at syncronzing email between devices (your desktop computer, smart phone, and webmail) than POP accounts.  Additionally, Brownrice Advanced Spam ...
  • Email: How to add my Gmail address book to Brownrice Webmail?
    Answer:   To enable your Gmail address book so that its available to you in Brownrice webmail you'll need to modify your Gmail security settings.  Here's how ...
  • SmartVPSs: How does one properly migrate a web site to Brownrice?
    Answer: First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very good at this and happy ...
  • Site Building: How do I update Wordpress?
    Answer: Wordpress usually updates itself, but if for some reason it doesn't then updating is not difficult and not technical.  Here are the steps to update: Login ...
  • Email: Troubleshooting Mac Mail
    Answer: Mac Mail, or Apple Mail may sometimes trouble you by suddenly becoming unable to send email and / or receive email. This is often accompanied ...
  • Email: How do I train DSPAM?
    Answer:   When a spam message arrives in your inbox drag it to your new isSpam folder!  When DSPAM determines that a message is spam it automatically places it ...
  • SmartVPSs: How do I add a subdomain to my hosting account?
    Answer: Add a subdomain to your hosting account: Login to http://dashboard.brownrice.com with an email address that we have on file. Click -> VPS Hosting -> yourwebaddress.com Manage (green button)  -> Web Sites ...
  • SmartVPSs: How do I SSH into my VPS?
    Answer: Using SSH allows you to do some advanced (or simple) systems administration on your VPS.  You can SSH to your VPS using Windows, Macs, or ...
  • SmartVPSs: How do I create a cron job?
    Answer: If your hosting account is a shared hosting account:  Login to our Dashboard: http://dashboard.brownrice.com Click Site Hosting & Email -> Manage Web Site -> Cron Jobs (button) Follow instructions! ...
  • SmartVPSs: How do I set up a second site or domain name to point to my
    Answer:  Here are the steps to set up second domain name as an alias for your primary domain: Lets call your primary site yourdomain.com, and the alias ...
  • General Questions: What is MFA, why should I use it, and how do I enable it?
    Answer: What is MFA? Multi-factor authentication (MFA) is a security feature which requires the user to provide two or more verification factors in order to gain access ...

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