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  • Email: How do I configure Outlook on Windows 10 for email?
    Answer: Microsoft Office Outlook (office365) for Windows 10:Step One:Open Outlook by opening your task bar and searching for "outlook", then clicking the application: Step Two:Click the "File" ...
  • Webcams: How long are recordings stored in my account and how much does it cost?
    Answer: By default web camera recordings are not enabled.  However, this is a setting that you can change at any time.  Here's how: Login to https://dashboard.brownrice.com Click Streaming -> yourwebcam Manage -> ...
  • Webcams: How do I record my webcam video?
    Answer: To enabled 24x7 video recording and cloud video storage for your camera do this: Login to https://dashboard.brownrice.com Click Streaming -> yourwebcam Manage -> Recordings Click the Enable Recordings button Done. Your video will ...
  • Email: What is DSPAM?
    Answer: For the majority of our email users our free anti-spam software, Spamassasin, adequately protects their inboxes from receiving spam.   In addition to greylisting our Spamassassin servers scan ...
  • Email: How to add my Gmail address book to Brownrice Webmail?
    Answer:   To enable your Gmail address book so that its available to you in Brownrice webmail you'll need to modify your Gmail security settings.  Here's how ...
  • Email: How do I configure my Android device for email?
    Answer: Configuring Android Mail     First, open your mail application. Go to your "apps" and tap on the icon that looks something like this:     You'll be shown several options ...
  • Email: I just transferred my email to BRI from another host. How do I configure Apple
    Answer: To get your Apple Mail client talking to our email servers, you'll need to edit your account preferences by opening up Mail and navicating to ...
  • Email: Troubleshooting Mac Mail
    Answer: Mac Mail, or Apple Mail may sometimes trouble you by suddenly becoming unable to send email and / or receive email. This is often accompanied ...
  • SmartVPSs: How do I add a subdomain to my hosting account?
    Answer: Add a subdomain to your hosting account: Login to http://dashboard.brownrice.com with an email address that we have on file. Click -> VPS Hosting -> yourwebaddress.com Manage (green button)  -> Web Sites ...
  • SmartVPSs: How do I create a cron job?
    Answer: If your hosting account is a shared hosting account:  Login to our Dashboard: http://dashboard.brownrice.com Click Site Hosting & Email -> Manage Web Site -> Cron Jobs (button) Follow instructions! ...
  • SmartVPSs: How do I set up a second site or domain name to point to my
    Answer:  Here are the steps to set up second domain name as an alias for your primary domain: Lets call your primary site yourdomain.com, and the alias ...
  • Site Building: How do I export or backup a database?
    Answer: Before you use either of the following methods: Log in to the Brownrice Dashboard Find your database credentials DB username DB password database name To Backup/Export via phpMyAdmin From the Databases page, ...
  • General Questions: What is MFA, why should I use it, and how do I enable it?
    Answer: What is MFA? Multi-factor authentication (MFA) is a security feature which requires the user to provide two or more verification factors in order to gain access ...
  • SmartVPSs: How do I review my VPS's performance data?
    Answer: Brownrice VPS performance data Brownrice continuously collects over 30 data points (CPU, Sendmail, Apache, MySQL, RAM, etc.) from your VPS and uses this data to keep ...
  • SmartVPSs: How do I set up a database on my Smart VPS?
    Answer: To set up a database on your Smart VPS, you will need to use phpMyAdmin. The procedure is very simple. First, you need to know ...
  • SmartVPSs: How do I create SSH keys on my VPS?
    Answer: First, create an SSH user and login to your VPS by following these instructions. Once you've logged into the VPS type this command: ssh-keygen Follow the prompts.  Done. Your SSH ...
  • SmartVPSs: How do I upgrade or downgrade my SmartVPS?
    Answer: With an email address that is associated with Brownrice hosting account login to our Dashboard: http://dashboard.brownrice.com Once Logged in click VPSs -> yourvps.com Manage (green button) -> Upgrade this VPS Use ...
  • SmartVPSs: How do I migrate my website from shared-hosting to an existing VPS?
    Answer: First, please know that Brownrice will migrate one customer site per service free of charge for new customers.  We're very good at this and happy ...
  • SmartVPSs: How do I get a free SSL certificate for a domain alias?
    Answer: The short answer is that we don't support SSL certificates for aliases.  However, you can still totally get this done.  Here's how: If you already set ...
  • SmartVPSs: How do I set up a new web site on my SmartVPS?
    Answer: Here's how to setup hosting for a new web site or subdomain to be hosted on your SmartVPS You can add as many web site hosting ...

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