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• Email: What are the Brownrice MX records?
  Answer: If you are hosting your email with Brownrice the your DNS MX records should read: spam1.brownrice.com (priority 10) spam2.brownrice.com (priority 10) ...
• Email: Someone just sent me an email from my own email address?
  Answer: Help! Am I hacked? What do I do? Worry not, this is just a common and simple ploy that spammers use to send you email called ...
• Email: How can I help my email get successfully delivered to AOL, Gmail, and hotmail users?
  Answer: AOL Make sure that the email recipient's address @aol.com has specifically added your sending address to their AOL address book as follows: 1. Select "Mail Options" menu ...
• Email: What should I use for my SPF record?
  Answer: If you are hosting your email on Brownrice servers and are having email deliverability problems, go to our Dashboard and enter this TXT record (the quotes ...
• Email: I need to migrate my email, how do we make that happen?
  Answer: This is a common question, and while the process is typically very simple and straight forward, a number of things need to happen, in order, to ...
• Email: How do I archive my emails in Mac Mail, and free up server space?
  Answer: Here is how to archive in apple mail: Start Apple Mail From the Mail menu select Mailbox > New Mailbox…, The “New Mailbox” window should now appear For ...
• Email: How do I archive my emails in Outlook and free up space on the IMAP
  Answer: The process is fairly straightforward, but we recommend that you consult an I.T. professional who can sit sown with you and walk you through it ...
• Email: How do I subscribe to email folders in webmail?
  Answer: If you have IMAP email folders that aren't showing up in webmail, it's likely because you are not yet subscribed to them.  Here's how to ...
• Email: How do I configure Outlook on Windows 10 for email?
  Answer: Microsoft Office Outlook (office365) for Windows 10:Step One:Open Outlook by opening your task bar and searching for "outlook", then clicking the application: Step Two:Click the "File" ...
• Email: How do I configure Windows 10 for email?
  Answer: Windows 10 Settings  Step One Open Win10 email and click Accounts> Add account. Step Two Scroll to bottom and Click Advanced setup > Internet email. Step Three Enter your email address ...
• Email: How do you change your skin in webmail?
  Answer: Do you not like something about your current webmail interface?  Maybe you logged in and now things look different?  Here's how to change your skin ...
• Email: How do I set up an email forwarder?
  Answer: Note:  We do not allow forwarding to outside providers and only allow forwarding to email accounts on the brownrice servers.  If you setup a forward ...
• Email: Advanced Troubleshooting for Email Log In
  Answer: This guide is only for you if all other methods of troubleshooting did not work.   Sometimes we simply cannot get email to work and here are the ...
• Email: How do I add Email Hosting?
  Answer: We currently offer Email Hosting for our Smart VPS, Dedicated and Webcam Hosting customers. Email Hosting is $2/month per domain and $2 per email account. Or ...
• Email: Does your email service have DKIM?
  Answer: We support DKIM signing. It requires DNS access so please ensure you can log in to your DNS control panel, or host DNS with us. ...
• Email: Emails from my website are ending up in SPAM, how do I fix this?
  Answer: By default, some content management systems such as Wordpress use sendmail, the servers native email application, to send email.     This causes the email message to be ...
• Email: How do I send mail from Google (gmail) using my Brownrice email address?
  Answer: It is possible to send mail from a Brownrice hosted email using Gmail's online interface. Here is how: In your browser, sign in to the Gmail ...
• Domains & DNS: How do I transfer a domain name to another registrar?
  Answer: To transfer a domain name to another (non-brownrice) registrar you'll need to: Ensure your current balance due to Brownrice is paid. Login to https://dashboard.brownrice.com Click Domains -> yourdomainname.com Manage -> Transfer Ensure ...
• Domains & DNS: What is a domain name?
  Answer: A domain name is a text name corresponding to a computer or website on the Internet. For example, the domain name google.com points to the ...
• Domains & DNS: How do I access my account to see what domain names I have registered?
  Answer:   If you are a Brownrice billing contact you can login and administer your domain names in our control panel: http://dashboard.brownrice.com Once logged in click the Domains link at ...

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