How do I get alerted if my camera isn't streaming?

You can easily sign up to be alerted by email if our servers can't reach your camera.  To do so follow these steps:

  • Login to
  • Click ->
  • Streaming
  • CameraName Manage [Green Button]
  • Camera Settings
  • Switch Camera Offline Email Alerts from Off to On


All contacts listed on the account that are set to receive "News" will be emailed if we can't reach your camera for more than 30 minutes.

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