My web site isn't using the SSL certificate that has been installed. How do I force visitors to only be able to visit the SSL version of my site?

You can force all visitors to use the secure version of your site by uploading this to your docs/.htaccess or public/.htaccess file:

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]